Salt Lake City, Utah

**Company :**

Highmark Health

**Job Description :**

**JOB RESPONSIBILITIES**

This job builds, develops, and maintains email and SMS content on multiple platforms utilizing HTML/CSS. The incumbent manages overlapping workflows, projects, and stakeholders, delivering content across digital channels such as email, mobile, and SMS, using a variety of platforms and technologies. Focusing on measurement, analytics, and optimization, the incumbent will ensure digital experiences meet and exceed our business objectives.

**ESSENTIAL RESPONSIBILITIES**

+ Delivers timely and effective messages across business units.

+ Develops new or edits existing responsive HTML/CSS emails and templates.

+ Ensures optimized rendering across mobile, desktop, and webmail email clients.

+ Ability to replicate provided email designs in HTML/CSS.

+ Ability to hand-code HTML & CSS for email or web development. (Must be able to troubleshoot without WYSIWYG assistance.)

+ Creates highly personalized scalable dynamic content using HTML/CSS and AMPscript.

+ Ability to troubleshoot and build emails that support dark mode.

+ Proficiency with Adobe Creative Suite (XD, Photoshop, Illustrator).

+ Apply best practices towards email development, email compliance regulations, and accessibility.

+ Strong quality assurance skills with impeccable attention to detail. Ensures that campaigns are rendering error-free and that all content is populating as expected.

+ Proactively works with fellow teammates to improve processes/methods for greater efficiency.

+ Self-starter with the ability to work autonomously and as part of a team, managing deadlines, and obtaining necessary approvals.

+ Other duties as assigned.

**EDUCATION**

**Required**

+ Bachelor's Degree in Computer and Information Science or Business Communications

**Substitutions**

+ Six (6) years related and progressive experience in lieu of Bachelor's degree.

**Preferred**

+ Bachelor's Degree in Marketing

**EXPERIENCE**

**Required**

+ 3 - 5 years Marketing Production

To Include

+ 1 - 3 years Digital Marketing

**Preferred**

+ None

**LICENSES or RESPONSIBILITIES**

**Required**

+ None

**Preferred**

+ None

**SKILLS**

+ Digital Marketing

+ Email Marketing

+ Marketing

+ Communication Skills

**Language (Other than English)**

None

**Travel Requirements**

0% - 25%

**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**

**Position Type**

Office-based

Teaches / trains others regularly

Frequently

Travel regularly from the office to various work sites or from site-to-site

Never

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Never

**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._

**_Compliance Requirement:_** _This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( _https://www.eeoc.gov/sites/default/files/migrated\_files/employers/poster\_screen\_reader\_optimized.pdf_ )

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J201079

Salt Lake City, Utah

Invest in yourself by becoming part of the Highmark Health enterprise! Build and grow your career with the tools and resources you need to be successful in our innovative and transformational environment. From new hire training to advanced education opportunities, career planning is a continuous journey that leads to your personal and professional growth and our success.

Whether your focus is nursing, information technology, actuarial, finance, marketing, sales, operations or one of our many other professions, our companies offer opportunities to develop and expand your career while making health care accessible, understandable and affordable for our millions of members, patients and customers.

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