Springfield, Virginia

Where applicable, confirmation that you meet customer requirements for facility access which may include proof of vaccination and/or attestation and testing, unless an accommodation has been approved.

Secure our Nation, Ignite your Future

Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first.  At ManTech International Corporation, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement.

Currently, ManTech is seeking a motivated, career and customer-oriented ServiceNow Administrator/Developer to join our team in Springfield, VA

In this role you will be responsible for:

  • The ServiceNow (SNOW) Administrator/Developer will perform configuration, development, support, and maintenance of the SNOW instances.

  • Collaborate with stakeholders, to understand, propose, and deliver digital transformation solutions with emphasis on request fulfillment. They will automate workflows through Service Catalogs and create key ITIL service operations and management processes to include but not limited to Request, Problem, Configuration, Change, Knowledge and Asset management.

  • The SNOW Administrator/Developer will possess the ability to design , develop, and build custom applications and provide support to end-users of the Information Technology Service/Operation Management (ITS/OM) solutions.

Basic Qualifications:

• Shall have 5 years of direct experience with the ServiceNow platform as an administrator/developer

• Shall possess proficiency in gathering requirements, database design schemas, and data modeling

• Shall possess ServiceNow Certified System Administrator Certification

• Shall have experience developing reports from data residing in relational databases

• Shall have experience designing and developing dashboards and charts from data source(s).

• Shall be familiar with Web technologies such as JavaScript, HTML, XML and CSS

• Shall have excellent knowledge of ServiceNow best practices and ongoing knowledge of latest ServiceNow features

• Shall be familiar with the NOW platform's APis and Integrations.

• Shall possess a strong knowledge of and experience in ServiceNow core architecture and applications to include Incident, Problem, Change, Portal, Asset, Configuration Management (CMDB), Knowledge Management, Mid Server, Integrations, LDAP, Flow Designer and SSO

• Shall possess a strong understanding of IT Service Management (ITSM) and common service level agreement (SLA) measurements

• Shall possess proven experience training users on customizations and processes

• Shall have proven experience with process and solution integration, workflow design/configuration, and reporting

Preferred Qualifications:

• 8 years of direct experience with the ServiceNow platform as an administrator/developer

• Advance ServiceNow certifications

• Experience with Agile software development

• ITILv4 Intermediate certification(s)

• Proficiency with Microsoft Office Suite and SharePoint

Clearance Required

  • Must possess an active TS/SCI

  • Willing to submit for CI Poly

Physical Requirements

  • Must be able to be in a stationary position more than 50% of the time

  • Must be able to communicate, converse, and exchange information with peers and senior personnel

  • Constantly operates a computer and other office productivity machinery, such as a computer

  • The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations

  • The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access http://www.mantech.com/careers/Pages/careers.aspx as a result of your disability. To request an accommodation please click careers@mantech.com and provide your name and contact information.

Springfield, Virginia

ManTech was founded in 1968 to provide advanced technological services to the United States government. We began with a single contract with the U.S. Navy to develop war-gaming models for the submarine community. Over the years, our government's technology needs have increased dramatically in scope and sophistication, and we have grown to meet that challenge.

 

For more than 4 decades, we kept a careful eye on where emerging technologies were taking the government, and we developed the resources to master those technologies—by staying close to our customers and anticipating their needs, hiring talented professionals to propel us into the future, and acquiring companies with proven capabilities.

 

Today, we are a multi-billion-dollar public company that provides the innovation, adaptability, and critical thinking our government needs for success in defense, intelligence, law enforcement, science, administration, health, and other fields—throughout the nation and in many countries throughout the world. We are now applying the lessons learned in the unforgiving arena of national security to help the private sector protect networks and critical information.

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