About Wells Fargo India & Philippines

Wells Fargo India & Philippines is a critical component of Wells Fargo's strategy to leverage distinct advantages in doing business in a global environment. Wells Fargo India & Philippines is primarily an extension of the technology, operations, and corporate support teams of Wells Fargo. It engages in application development and support, testing, other technology functions, international operations, knowledge support, and middle and back-end banking process solutions for a wide spectrum of Wells Fargo's needs. It currently has offices in Bengaluru, Chennai, Hyderabad, and Manila.

Department Overview
Enterprise Incident Management establishes company-wide support and communications for all critical incidents at Wells Fargo. The objectives of Enterprise Incident Management are to improve Wells Fargo's ability to respond to an incident by provi​ding an enterprise focus to ensure that team members respond safely during emergency at work and for the enterprise to prudently respond to crises of any origin and scope.

About this role:
The official job title is Senior Business Lead Execution Consultant. The position will report locally to the Head of BCP, Incident Management and Resiliency and will be responsible for supporting Incident Manager in Enterprise Incident Management. The team would be functionally aligned to the Enterprise Resiliency Team.

In this role, you will:

  • Act as a Business Execution advisor to leadership to drive performance and initiatives, and develop and implement information delivery or presentations to key stakeholders and senior management

  • Lead the strategy and resolution of highly complex and unique challenges related to Business Execution that require solid analytical skills, extensive knowledge of Business Execution, and understanding of business, delivering longer term and large scale solutions

  • Provide vision, direction, and expertise to senior leadership for implementing innovative and significant business solutions that are large scale and cross organizational

  • Lead team meetings or steering committee to facilitate decision making and support implementation of recommendations and plans

  • Strategically engage with all levels of professionals and managers across multiple lines of businesses and serve as an experienced advisor to the leadership

  • Provide direction to a cross functional team using business expertise

Required Qualifications:

  • Experience in Management Consulting, Strategy Consulting, or Business Operations, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • College graduate. Bachelor's degree, any field. Relevant certifications e.g. Certification in Emergency Management, homeland security, threat analysis

  • At least 15 years experience in managing operations at scale with a minimum of 5 years experience in the international risk management, BCP, resiliency and incident management area

  • 10 + years in managing crisis management / incident management

    Demonstrated ability to respond to emergency situations.

  • Extremely strong communication skills, both written and oral

    Ability to think globally with a company-wide perspective

  • Must be flexible and possess the ability to function independently in stressful situation

  • A sound knowledge of global current affairs and the potential impacts on international business travelers

  • Understanding of resilience, emergency management, and critical infrastructure protection issues such as threat assessment, risk, and vulnerabilities and protective and mitigation strategies

  • Focus on risk reduction, resilience and/or critical infrastructure protection in a collaborative setting such as through partnerships between the public and private sectors

  • Brings a professional network of industry and law enforcement relationships.

  • Understanding of geographic, cultural, language, infrastructure and other factors relevant to travel risk management,  emergency planning, partnership and critical incident response

Job Expectations:

  • Amenable to work on a mid-afternoon schedule and amenable to work in McKinley Hill, Taguig City

  • Must be willing to travel (10-20%).

Candidate will be required to lead the incident management and crisis management for Philippines , working with the Local Site lead ( Philippines ) , Enterprise Incident Management team , Head of I &P Business continuity and Incident Management and the Philippines Site Management team and the I &P Operating Committee .

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.


At Wells Fargo, we’ve been proudly supporting military veterans and their families for more than 170 years.

We value the leadership, discipline, and skills you’ve gained through your service to our country and recognize the contributions our veteran team members bring to the table. We’re committed to hiring and retaining military veterans, veterans with disabilities, National Guard, Reservists, and Military Spouses.

As a Wells Fargo employee, you’ll find a work culture that is team-oriented, collaborative, structured, and challenging. We support veterans transitioning from military service with a variety of job options, confidential resources, educational information, and career guidance. You may choose to join our Veteran’s Connection Employee Resource Group, a group of thousands who share an interest in veterans’ matters, and that promotes greater awareness and job development within the veteran community. To learn more about opportunities at our company, please visit Let’s talk about turning your military experience into a great civilian career.

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