Boise, Idaho

Albertsons Companies is an innovative industry leader in community pharmacy practice. Our professional and ever-expanding scope of patient care services are a reflection of our commitment to our teams and communities we serve.

The position will be based in one of our regional offices (Pleasanton CA, Denver CO, Phoenix AZ, Chicago, IL, or Boise ID).

Purpose

To provide a resource for stores to resolve Pharmacy Third Party claims processing issues as well as assist pharmacy staff on billing procedures. To troubleshoot and determine the source of a Pharmacy Third Party problem, react to the issue in a timely manner, follow up with a resolution to the pharmacy and educate our staff on billing procedures.

Responsibilities
  • Answer pharmacy calls pertaining to Pharmacy Third Party billing, provide assistance to retail pharmacies ensuring issues are identified and resolved in a timely manner.
  • Determine whether system problems are software or hardware related and escalate to the appropriate department.
  • Log calls into a proprietary call management system for tracking and reporting purposes.
  • Serve as a liaison between pharmacies and insurance plan or claims processors to resolve prescription problems.
  • Service to store includes flexibility in shift schedule to include nights and weekends.
  • Assist other departments with specific projects as assigned.
  • Perform user acceptance testing on all new software enhancements.
  • Communicate to team and other departments of any pharmacy issues as they are reported.
  • Cross train in other areas within the department.
Qualifications:
  • High School diploma or equivalent required.
  • Familiarity with multiple pharmacy software systems a plus.
  • Minimum 2 years of retail pharmacy experience as a licensed pharmacy technician.
  • Excellent customer service skills.
  • Knowledge of Pharmacy Third Party processing and NCPDP Industry Standards preferred.
  • Proficient in Microsoft Office (Excel, Word, Access).
  • Excellent written and verbal communication skills.
  • Strong follow-through skills with focus on problem resolution.
  • Ability to multitask and prioritize workload.
  • Excellent problem-solving skills.
  • Detailed & result oriented.
  • Readily adapts to new systems and processes.
Physical Environment:
  • Most work is performed in a temperature-controlled office environment.
  • Ability to sit for long periods at desk or computer.
  • Will use calculators, keyboards, telephone, and other office equipment.
  • Stooping, bending, twisting, and reaching may be required in completion of job duties.
We also provide a variety of benefits including:
  • Competitive Wages
  • Flexible work schedules
  • Associate discounts
  • Leaders invested in your training, career growth & development
  • Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
  • Vacation / Paid Time Off
Our Cultural Principles
  • Teamwork: "We always support and recognize each other"
  • Learning: "We always strive to grow and develop ourselves and others"
  • Ownership: "We always take actions to drive our success
  • Competition: "We always act with integrity to win over the customer"
  • Inclusivity: "We always value everyone's perspective"
  • Compassion: "We always treat each other and our customers with kindness and respect"
About Us:

Albertsons Companies is at the forefront of the revolution in retail. We have a new vision: forging a retail winner that is admired for national strength with deep local roots, that offers an easy, fun, friendly, and inspiring experience, no matter how a customer chooses to shop with us. We want talented individuals to be a part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is one of the largest food and drug retailers in the United States. Albertsons Companies is committed to helping people across the country live better lives by making a meaningful difference, neighborhood by neighborhood. The organization includes 2,230 stores, 23 distribution facilities, and 20 manufacturing plants with over 300,000 employees across 34 states and the District of Columbia. The company is publicly owned with supermarkets across the country that includes Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.

DISCLAIMER

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

ALBERTSONS SAFEWAY IS AN EQUAL OPPORTUNITY EMPLOYER

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269.

Boise, Idaho

Albertsons Companies is a leading food and drug retailer that operates stores across 34 states and the District of Columbia with more than 20 well-known banners including Albertsons, Safeway, Vons, Jewel-Osco, Shaw's, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen, Carrs, Kings Food Markets and Balducci's Food Lovers Market. The Company is committed to helping people across the country live better lives by making a meaningful difference, neighborhood by neighborhood.

We believe that diverse perspectives strengthen and enrich our stores, our company, and our society.  Diversity, equity, and inclusion is a component of our programs for recruitment, development and training of associates and leaders.  We provide opportunities for each person in our company to contribute their ideas, talents, and enthusiasm to the company’s success. Associates can participate in various associate resource and network groups, such as Women’s Inspiration and Inclusion Network (WIIN), Hispanic Leadership Network, Asian Network, Albertsons African American Leadership Council, and Albertsons Pride Alliance. 

Who We Are Looking For 

Albertsons companies is seeking transitioning military service membersmilitary veterans and military spouses across the country who are looking to join an amazing company with a dynamic atmosphere that helps you learn and grow in all interest areas.  We offer an inclusive and diverse culture where leaders become lifelong allies, as well as amazing health and wellness benefits to keep you at your best- all with competitive compensation!  

Should I Apply?

Our diverse roles are nation-wide and provide opportunities in specialties such as:

·       Store operations

·       Warehouse

·       Pharmacy

·       Manufacturing

·       Digital atmosphere

·       Technology

·       Corporate

What Happens After I Apply?

Once you click ‘Apply Now’ on an Albertsons job posting, you will be re-directed to fill out an application on our career page.  In order to be considered for next steps, please complete the application on Albertsons’ career page and make sure you have an updated resume uploaded to your RecruitMilitary profile.  Once we review your resume and profile, a recruiter will reach out to provide you with more information and to schedule you for an interview.

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