Orlando, Florida

At Universal Creative, we design, develop and deliver the most compelling entertainment experiences imaginable to drive growth for Universal Parks & Resorts worldwide. Our innovative attractions, immersive theme parks and world-class resorts fuse art and technology to create new standards in the themed entertainment industry.

Our Team Members are the driving force behind Universal Creative. With their diverse skills and forward-thinking ideas, our team pushes us beyond the boundaries of what’s possible to achieve the extraordinary. Together, we’re creating a Universe of fun, always ensuring the next thing we do is better than the last thing we did.

JOB SUMMARY: Provide strategic roadmap for delivery of full cycle recruiting and staffing strategies for Universal Creative.


  • Develop and implement the talent acquisition sourcing strategies in alignment with Universal Creative’s strategic planning development process and business plans, including the direct sourcing of passive candidates through extensive name generation research, relationship building and complex internet searches, utilizing LinkedIn, Facebook, Google and other social media channels to identify top technical talent.
  • Create a performance and metrics driven culture with the talent acquisition function that delivers high quality talent, insight and support for hiring decisions.
  • Build and coach a high performing recruiting team that excels at targeting passive candidates.
  • Provide direction and consultation to the management team on strategic and emerging staffing trends.
  • Lead diversity recruiting initiatives by developing and implementing workforce plans, forecasting capabilities and a talent pipeline strategy.
  • Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities. 
  • Performs other duties as assigned.

EDUCATION: Bachelor's Degree in Human Resources (or a related field) is required. Master's Degree in Human Resources (or a related field) is preferred.          


  • 7-10 + years progressive experience in managing international and domestic talent acquisition functions.
  • Experience leading talent acquisition function and strategy in a global organization or search firm.
  • Experience in highly technical environments and understanding of the nuances of talent acquisition for a workforce predominantly made up of highly technical professionals.
  • Deep understanding of workforce planning and global scaling for talent strategies.
  • Experience in establishing effective talent acquisition strategies tailored to global markets.
  • Previous experiences in a high volume recruitment function for a large corporation or a start up with significant growth is preferred.
  • Experience implementing and/or leveraging an Automated Tracking System (ATS) and other technologies.
  • Proven implementation and maintenance of social media recruiting strategies
  • Interpersonal and relationship-building skills with demonstrated ability to influence and collaborate at all levels of an organization.
  • Ability to prioritize activities with the drive, energy and follow-through necessary to achieve results while thriving in a rapid-paced, changing business environment.
  • Outstanding interpersonal skills and the ability to work with diverse teams and handle many tasks simultaneously, often with inflexible tight deadlines
  • Ability to communicate clearly and professionally with internal clients and external candidates both verbally and in writing.
  • Must be detail oriented and consistently accurate.
  • Excellent project management - able to follow up on projects and meet deadlines.
  • Demonstrated understand and application of employment laws in the United States.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

Universal elements and all related indicia TM & © 2021 Universal Studios. © 2021 Universal Orlando. All rights reserved. EOE

Orlando, Florida

Universal Orlando Resort is a unique vacation destination that is part of the NBCUniversal Comcast family. For more than 25 years, Universal Orlando has been creating epic vacations for the entire family – incredible experiences that place guests in the heart of powerful stories and adventures. 


Universal Orlando’s three theme parks, Universal Studios Florida, Universal’s Islands of Adventure and Universal’s Volcano Bay, are home to some of the world’s most exciting and innovative theme park experiences – including The Wizarding World of Harry Potter – Hogsmeade and The Wizarding World of Harry Potter – Diagon Alley. Universal Orlando’s on-site hotels are destinations unto themselves and include Loews Portofino Bay Hotel, the Hard Rock Hotel, Loews Royal Pacific Resort, Loews Sapphire Falls Resort, Universal’s Cabana Bay Beach Resort, and Universal’s Aventura Hotel. Its entertainment complex, Universal CityWalk, offers immersive dining and entertainment for every member of the family.

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