Orlando, Florida

JOB SUMMARY: A highly analytical role with experience in business analytics and data mining/analysis, with strong technical skills.  This position will assist in providing business analytics for Universal Orlando, specifically supporting the Travel Company and Guest Contact Center.  Provides ad hoc analytics to support business needs including sales/program analysis, optimization, competitive industry, tracking analysis, and strategic analysis. 

Hybrid Schedule


  • Produce and analyze ongoing reporting for the organization including development, production and distribution of sales/outlook reports.
  • Create ad hoc analytics to assist in supporting business needs.  This includes sales/program analysis, optimization, competitive industry, tracking analysis, and strategic analysis requested by the business. Present analysis and findings in clear and logical manner with strategic recommendations.  Create and define the key metrics used to better analyze the business and its needs.
  • Optimize vacation package yield by analyzing current trends and managing dynamic margins
  • Forecasting key metrics based on current trends in the business and in the industry/economy.
  • Assist in the annual operating plan for the upcoming year utilizing trends and meeting business goals.
  • Assist in creating and analyzing Financial Reports, Profit & Loss Statements, Business Cases and Pro formas.
  • Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
  • Performs other duties as assigned.


EDUCATION: Bachelor’s degree from a four-year college or university majoring in Finance, Accounting, Business or related field required.  Master’s degree preferred.  



  • 3+ years experience in a competitive analytical environment
  • Strong experience in data mining and querying in relational database systems such as MS Access and writing code in Structured Query Language (SQL) a plus.
  • Expert knowledge in Excel including complex formulas and charts.
  • Proficient knowledge in forecasting, scenario analysis, key metrics, and trending.
  • Proficient knowledge of Mathematical and Statistics
  • Presentational and professional speaking skills to communicate closely with Executive level management including Directors, Vice Presidents, and Chief Financial Officer.
  • Preferred:
  • Experience and knowledge of the Hospitality/Tourism and Travel industry preferred.
  • Knowledge in budgeting software preferred.

; or equivalent combination of education and experience.


Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means. 

Universal Orlando Resort. Here you can.


Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2022 Universal Studios. All rights reserved. EOE

Orlando, Florida

Universal Orlando Resort is a unique vacation destination that is part of the NBCUniversal Comcast family. For more than 25 years, Universal Orlando has been creating epic vacations for the entire family – incredible experiences that place guests in the heart of powerful stories and adventures. 


Universal Orlando’s three theme parks, Universal Studios Florida, Universal’s Islands of Adventure and Universal’s Volcano Bay, are home to some of the world’s most exciting and innovative theme park experiences – including The Wizarding World of Harry Potter – Hogsmeade and The Wizarding World of Harry Potter – Diagon Alley. Universal Orlando’s on-site hotels are destinations unto themselves and include Loews Portofino Bay Hotel, the Hard Rock Hotel, Loews Royal Pacific Resort, Loews Sapphire Falls Resort, Universal’s Cabana Bay Beach Resort, and Universal’s Aventura Hotel. Its entertainment complex, Universal CityWalk, offers immersive dining and entertainment for every member of the family.

Similar jobs