Philadelphia, Pennsylvania

We Are

Accenture’s Salesforce practice, and we live to see what this platform can do. Since we were one of the first on the scene, we’re the largest global Salesforce practice, not to mention one of the best. In fact, we are the industry leader for building Salesforce solutions, and we are Master Certified in all 12 industries and clouds. We use tech like Lightning, Einstein, and Bolt to build stronger, better relationships with customers. And we’re always learning. We’re building the most resourceful team on the planet, and helping our people with new skills, training, and support to get over 4,200 certifications including Certified Technical Architect (CTA). Visit us here to find out more about Accenture's Salesforce practice.

You Are

Someone who knows how to deliver, and nothing pleases you more than seeing a project go off without a hitch. But you’re not just looking after the project internally, you’re building positive relationships with clients along the way. You’re leading their expectations and making sure the standard of work matches what we promised them. It’s a lot of different people and processes to keep happy, but you’ve got the work ethic to stay on top of it all.

The Work

+ Lead the Salesforce.com implementation phase: assess engagement performance, risks, issues and impact on solution and service delivery commitments.

+ Lead client expectations throughout delivery and ensure the values we are delivering are in line with their expectations.

+ Build a coordinated project plan that shows project achievements and dependencies across projects and use it to rebalance work and lead changes across projects.

+ Lead business and functional requirements' definition, and prioritization/prioritizing of requirements.

+ Supervise and control the quality management process, conduct turning point reviews, implement process performance, and conduct continuous improvement and causal analysis activities.

+ Lead the program/project’s financials, resource strategy and any contingency plan

+ Support pre-sales activities, like participating in sales calls and proposal development

For now, all Accenture business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only.  When/if travel resumes, travel for this role is expected to be 50% or less.                 Please note: The safety and well-being of our people continues to be the top priority, and our decisions around travel are informed by government COVID-19 response directives, recommendations from leading health authorities and guidance from several infectious disease experts.  

Here’s What You Need

+ At least 10 years of consulting experience with medium to large consulting firm focusing on front-office and customer experience solutions with 8 years of experience working with a Bank (Retail or Commercial banking) or with Wealth management firm driving customer experience initiatives

+ At least 4 years' experience demonstrating ability in Cloud Computing (SaaS, PaaS) and Salesforce.com, either through work at industry participants or advising to the industry

+ At least 2 years of experience with large scale, multi-year business transformations

+ At least 8 years of consulting experience in project management, business analysis, and technology implementation in full life-cycle Cloud/CRM engagements

+ A Bachelor’s degree required

Bonus Points If

+ You have experience creating future state visions and identifying the roadmap to implement the vision

+ You have led multi-shore projects

+ You have certifications in Salesforce.com and other cloud platforms

+ You have a very strong work ethic with a fervent customer service focus.

+ You have experience leading and mentoring teams of up to 30 people.

+ You are customer oriented and great at building client relationships - Director to SVP level.

+ You have excellent communication and presentation skills

As required by the Colorado Equal Pay Transparency Act, Accenture provides a reasonable range of compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only , the range of starting pay for this role is $125,00- $207,399 and information on benefits offered is here. (https://www.accenture.com/us-en/careers/your-future-rewards-benefits)

COVID-19 update:

The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually.

Subject to applicable law, please be aware that Accenture requires all employees to be fully vaccinated as a condition of employment. Accenture will consider requests for accommodation to this vaccination requirement during the recruiting process.

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/\_acnmedia/Careers/PDF-9/Accenture-Annual-Policy-Statement-Regarding-EEO-2018-Applicant.pdf) .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https://www.accenture.com/us-en/contact-us) or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

Philadelphia, Pennsylvania

Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with its clients to help them become high-performance businesses and governments.

Working with Accenture in the United States,  you can join ranks with more than 211,000 people in 120 countries and work with clients in nearly every major industry worldwide, including 96 of the Fortune Global 100, more than three-quarters of the Fortune Global 500 and government agencies around the world. Accenture’s people build careers in different areas of business, specifically Consulting, Technology and Outsourcing, as well as within our internal corporate functions.

With the breadth of talent our people have, they not only build strong careers, they offer their talents and skills to help clients and communities around the world.

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