Oklahoma City, Oklahoma

Mortgage Loan Production Manager

Oklahoma City, OK


Management responsibility for training personnel and supervising activities to insure loan applications move through the processing pipeline, closing activities and are sold to investors in the most expeditious and compliant manner. Responsible for insuring all managed staff are aware of regulatory requirements and program guidelines that are required for completion of their work as well as the most efficient methods for using the department's Loan Origination System to complete their tasks. Tracks efficiency within the production staff through use of reports and implements strategies to insure department goals are reached on both an individual and group basis. Makes staffing changes when needed and recommends when additional positions are required. Monitors changes in investor guidelines regarding acceptable documentation to insure loans are completed and will be purchased within the time frames required by the lock terms.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Manages the process of documenting loans to meet underwriting and program guidelines.

Directs loan closings to insure compliance requirements, program guidelines, and investor documentation expectations are met.

Supervises delivery of closed loans to investors so that purchase of the loans is accomplished within the timeline required and generates the funds expected from the sale.

Reviews and publishes efficiency reports to gage appropriate service expectations are being met in production activities.

Assists loan officers when questions arise about documentation requirements needed to fulfill program and underwriter expectations.

Responds to inquiries, communications and report requests from investors and auditors regarding production activities and exceptions.

Manages staff including cross training and department planning.

Participates with other managers to develop and implement department plans and goals.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


Knowledge of daily mortgage loan operations.

Knowledge of mortgage loan origination system.

Knowledge of federal and state regulation as well as investor and program guidelines.

Must be able to interact with other offices and departments for accurate resolutions to problems.

Must be flexible and able to work additional hours when crucial to the department environment.

Able to perform in a highly sensitive environment, deal with confidential matters and meet deadlines.

Outstanding listening and communication skills, both written and verbal.

Critical thinking skills.

Must work well under stress and deadlines.

Must be able to multi-task.

Strong customer service skills.




Constant use of computer screens.

Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear.

Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching.

Ability to sit and/or stand for long periods of time during the workday.

Long periods of typing and repetitive motion.

Ability to lift and/or move and carry up to 50 pounds (load/unload boxed coin).


BancFirst Tower

Downtown Oklahoma City

100 N. Broadway Ave.

Oklahoma City, OK 73102


Full Time

Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $12 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.

Diversity...Our differences enhance business performance.

Oklahoma City, Oklahoma

With assets of $8.7 billion, BancFirst is Oklahoma's largest state-chartered bank with locations in 60 communities across the state. We are committed to investing in the future of our communities by offering personal and commercial products, trust, insurance, and investment services. For the 13th consecutive year, BancFirst is rated as one of the "Nation's Strongest and Safest Banks"​ by Bank Director magazine. For the 8th consecutive year, BancFirst is included on the KBW Bank Honor Roll. BancFirst is a publicly held company and is listed on the NASDAQ National Market System under the symbol BANF.

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