San Jose, California



Job Summary

Reporting to the Associate Director of Financial Counseling and receiving work lead direction from the Assistant Director for Scholarship Programs, the Scholarship Assistant supports the San Jose State Scholarship Program by assisting in the implementation, administration, and monitoring of programs, processes and communications; maintaining applicant and scholar information; providing information and resources to both internal and external customers; and providing general administrative support to the office.  This position also provides operational support to the Operations and Customer Service for the Financial Aid and Scholarship Office.


Key Responsibilities

  • Assists the Scholarship Coordinator with ongoing projects related to the scholarship process and timely implementation and completion
  • Prepares and ensures that all donor direct checks are logged in the Filemaker database
  • Prepares and makes deposits to the Bursar’s Office to the appropriate scholarship accounts
  • Updates and maintains scholarship applications and bulletin boards
  • Interprets policies and procedures in order to put information together in new ways to develop practical, thorough and creative solutions, including workflow review implementation
  • Advises students searching for scholarships and on the application processing
  • Provides support to scholarship committees
  • Applies established policies and procedures to make deposits to appropriate scholarship accounts
  • Provides support in trouble shooting and answering questions about the electronic scholarship application process
  • Organizes and maintains all scholarship account folders for accurate retrieval and processing
  • Works within the Financial Transactions Services (FTS) to process check requests for return of monies to donors and transferring of endowment accounts
  • Participate at on-campus yield events explaining the financial aid process to perspective San Jose State University students


Knowledge, Skills & Abilities

  • Ability to compose and appropriately format correspondence and reports
  • Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections
  • Knowledge of software applications, such as word processing, spreadsheets, graphics, and database management
  • Knowledge of budget policies and procedures
  • Ability to perform accurately in a detail-oriented environment


Required Qualifications

  • Completion of a high school program, technical/vocational program, or their equivalents
  • Three years of related office work experience


Preferred Qualifications

  • Three years of related office experience
  • Experience providing customer service in a student services/financial aid environment
  • Experience with databases (PeopleSoft, Filemaker Pro, OnBase)
  • Strong written communication skills
  • Experience organizing changing work priorities in high demand office environment



Classification: Administrative Support Coordinator II
Anticipated Hiring Range: $3,540/month - $3,600/month
Salary Range: $3,440/month - $5,639/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.


Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

  • Resume
  • Letter of Interest

All applicants must apply within the specified application period: January 20, 2022 through February 9, 2022. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.


Contact Information

University Personnel


CSU Vaccination Policy

The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The system wide policy can be found at and questions may be sent to


Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.


Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).


San Jose, California

San Jose State is conveniently located on 154 acres in downtown San José, midway between San Francisco and the Monterey/Carmel area at the sunny southern end of San Francisco Bay, and is easily accessible from area freeways.

From its beginnings as a normal school that trained teachers for the developing frontier, SJSU has matured into a metropolitan university offering more than 134 bachelor's and master's degrees with 110 concentrations.

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