Ontario, California

Liberty Mutual Insurance





To apply for this position please CLICK HERE Advance your career at Liberty Mutual - A Fortune 100 Company! 

 

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Are you looking for a position that allows you to do meaningful and innovative work in a culture of continuous improvement? Do you want a career with endless opportunities for growth?

 

 As a member of the Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will travel to the loss site to conduct thorough analysis.  Every day is a new exciting challenge, as our Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process. 

 

The Field Property Claims Adjuster will be traveling to insured homes within a 30-40 mile radius of the assigned territory. In order to be successful within the role, candidates need to reside within or near Ontario, Chino or surrounding areas. 

 

Candidate may be eligible for relocation package based on experience if willing to relocate. 

 

This position qualifies for a sign on bonus up to $10K depending upon experience. 

 

In this role, you will:

 

  • Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity.
  • Handle moderate- severe complexity claims assigned under little supervision.
  • Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages.
  • Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements.
  • Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.
  • Identify suspicious losses.  Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim.
  • May be called upon for catastrophe duty.
 
  • Requires knowledge of coverages provided within various homeowner policies.
  • Capable of writing structural damage estimates of moderate to severe losses.
  • Effective negotiation skills.
  • Ability to effectively and independently manage workload while exhibiting good judgment.
  • Proven ability to provide exceptional customer service.
  • Strong written/oral communication and interpersonal skills.  Computer skills with the ability to work with multi-faceted systems and analytical skills.
  • The capabilities, skills and knowledge required is normally acquired through Bachelor’s Degree or equivalent experience and at least 2 years of directly related experience. 
  • Ability to obtain proper licensing as required.

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That’s why we provide an environment focused on openness, inclusion, trust and respect. Here, you’ll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more, please visit https://www.libertymutualgroup.com/about-lm/careers/benefits

 

Liberty Mutual has proudly been recognized as a “Great Place to Work” by Great Place to Work® US for the past several years. We were also selected as one of the “100 Best Places to Work in IT” on  IDG’s Insider Pro and Computerworld’s 2020 list.

 

We have been named by Forbes as one of America’s Best Employers for Women and one of America’s Best Employers for New Graduates—as well as one of America’s Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion

 

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Ontario, California

Since 1912, we at Liberty Mutual have committed ourselves to providing broad, useful and competitively-priced insurance products and services to meet our customers' ever-changing needs. Our delivery on this commitment is the reason we’re now the third-largest property and casualty insurer in the U.S. based on 2010 net written premium, why we’ve earned an A.M. Best Co. ‘A’ (Excellent) rating, and why we have the breadth, depth and financial strength that you can always depend on - in the United States and around the world.

Belief

  • We believe progress happens when people feel secure.
  • Our belief represents the driving convictions we have about people and the world.

Purpose

  • We exist to help people embrace today and confidently pursue tomorrow.
  • Our purpose serves as the organizational North Star that defines and guides everything we do.

Promise

  • We promise protection for the unexpected, delivered with care.
  • Our promise describes what we do and how we do it differently.

Benefits

Passion has its benefits. At Liberty Mutual, we value your hard work, integrity and commitment to make things better. And it is our privilege to offer you benefits that support your life and well-being.

  • Health
  • Health Savings Account (HSA)
  • DentalVisionDisability Insurance (both short- and long-term)
  • Life Insurance (for you and your family)
  • Accidental Death and Dismemberment Insurance
  • Dependent Care Flexible Spending Account
  • Employee Assistance Plan (EAP), including dependent care resources
  • Retirement Benefit (pension) Plan
  • 401(k) Savings Plan with Company Match
  • Other valuable benefits

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