Scottsdale, Arizona

Job Description
The Head of CVS Customer Account and Customer Preferences engineering, reporting to VP of Digital Pharmacy engineering, will work with the Enterprise Digital Team to develop and execute CVS Account strategy. The Head of CVS Customer Account and Customer Preferences is the engineering and line management leader and works closely business leaders and cross functionally with Architecture, Product, Design, and the Agile Transformation Office leadership team to ensure all opportunities to build industry leading digital assets are realized.

The Head of CVS Customer Account and Customer Preferences engineering has ultimate decision-making authority over CVS Customer Account and Preferences, thus ensuring proper design, development, testing, delivery and growth.

• Responsible for leading the design, implementation and maintenance associated with CVS Account creation, Identity, SSO, OIDC, OAuth and customer preferences digital software assets
• Directs the selection, evaluation, contracting, and integration of externally available application software to deliver business system solutions
• Technology research and innovation to develop long term roadmap based on emerging trends in healthcare and digital technologies
• Fiscal management including the development of annual capital and expense budgets and compliance management

Role can be remote near one of our hubs in RI, MA, CT, NY, IL or TX.

Required Qualifications
• 15+ years’ experience in systems analysis and application program development
• 10+ years’ experience managing large software development teams
• 5+ years’ experience as a leader of a Healthcare/Retail company
• 3+ years’ experience in building Identity, Security and Account area for Fortune 100 Companies with multiple brands
• Proven track record in managing large, multiple, complex and integrated development projects with a budget responsibility of 15+ million
• Extensive knowledge of the system development life cycle, systems, and application program development alternatives
• Proven leadership experience setting strategic direction and influencing change that resulted in quantifiable positive outcomes

COVID Requirements
CVS Health requires its Colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, or religious belief that prevents them from being vaccinated.

If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 10 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 45 days of your employment. In some states and roles, you may be required to provide proof of full vaccination before you can begin to actively work. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.

If you are unable to be fully vaccinated due to disability, medical condition, or religious belief, you will be required to apply for a reasonable accommodation within the first 10 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. In some states and roles, you may be required to have an approved reasonable accommodation before you can begin to actively work. If your request for an accommodation is not approved, then your employment may be terminated.

Preferred Qualifications
• Experience managing off-shore development
• Experience in the healthcare industry

Bachelor’s degree or equivalent combination of education and years of experience required.

Master’s degree preferred.

Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. See Job Description

Scottsdale, Arizona

Continue serving and work with a purpose

As a CVS Health colleague, you'll find career opportunities across the organization and at every stage of your career. More important, your work will have an impactful purpose on someone's life, including your own. Learn more about how you can continue serving on your next mission at CVS Health.

Careers for Veterans and Military Spouses


"The military has an ethos that is grounded in purpose-driven service that’s bigger than the individual. The same holds true for us at CVS Health. You can talk to colleagues in any part of our business and they will be able to articulate our company’s purpose. Working here provides an opportunity for service members and military spouses to continue to serve, just in a civvies."

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