Boston, Massachusetts

This position is responsible for analyzing, gathering, developing and writing requirements, testing /QA, and active engagement in the projects related to the growing FuturePlan division.

This position works with the business service and operations teams to gather business requirements and translate them into high level technical requirements for the development team.  Create user documentation from the requirements for the finished product/feature.

***This is 100% remote***

Day to Day Responsibilities:

  • Collect requirements for new features and functionality of the existing and new systems
  • Write product requirements for developers, including wireframes
  • Write product documentation – document and maintain system process documentation
  • Write report requirements and generate reports using SQL
  • Perform Quality Assurance on projects and features.  Develop QA plans
  • Process Improvements – constantly be on the lookout for ways to improve internal and external processes, discover issues, and deliver better value to the customers (internal and external)
  • Participate in scrum with development team
  • Participate in development of product roadmap, backlog and prioritization of the requirements

Be Prepared to:

  • Understand and visualize the overarching strategic business goals achieved by utilizing existing and additional technology systems
  • Adapt to changing business requirements for software releases
  • Train and educate internal parties on new software product releases
  • Anticipate current and future business needs requiring technological solutions
  • Troubleshoot escalated product software issues
  • Collaborate with various parties to achieve business technology goals, including employees, internal and external developers, partners, and clients


  • Bachelor’s degree in Business Administration, Computer Science, or Information Systems, or related technical degree
  • 3+ Experience
  • Experience with BPM processes and solutions (Example, Pega Platform)

Experience with business process automation

  • Strong technical requirements writing skills
  • Experience with SQL – ability to write queries and SPs
  • SDLC, Scrum and Agile methodology
  • Bug tracking, issue tracking, and task management tools
  • Understanding of web development principles and UX design

At Ascensus, we aspire to make a difference for others. We are a technology-enabled services company that helps people save for retirement, education, and healthcare through our network of institutional, financial advisor, and state partners. Our culture is guided by sound principles, is committed to high standards, operates with transparency, and welcomes diversity—housed within our Core Values: People Matter. Quality First. Integrity Always.®

As a leading independent recordkeeping services partner, retirement plan third-party administrator, and government savings facilitator, we aim to hire associates who find pride in going to work every day knowing that they help more than 12 million people save for what matters.


Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws (“Protected Status”). 

See Job Description

Boston, Massachusetts

Ascensus helps millions of people save for what matters—retirement, education, and healthcare. We’re also one of the savings plan industry’s leading providers of outsourced services. Our technology, market insights, and business knowledge enhance the growth and success of our partners, their clients, and savers. Ascensus is the largest independent recordkeeping services provider, third-party administrator, and government savings facilitator in the United States. For more information, visit

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