Detroit, Michigan

We Are

Accenture’s Salesforce practice, and we live to see what this platform can do. Since we were one of the first on the scene, we’re the largest global Salesforce practice, not to mention one of the best. In fact, we are the industry-leader for building Salesforce solutions, and we are Master Certified in all 12 industries and clouds. We use tech like Lightning, Einstein, and Bolt to build stronger, better relationships with customers. And we are always learning. We’re building the most resourceful team on the planet, and helping our people with new skills, training, and support to get over 4,200 certifications including Certified Technical Architect (CTA). Visit us here to find out more about Accenture's Salesforce practice.

You Are

A Salesforce Field Service Functional Lead with a keen eye for problem solving. You work with project teams to identify and analyze clients’ requirements and craft the right solution. On top of this, you’ve got the communication skills to build the right rapport clients to get the project off the ground. Organization is your forte. You prioritize multiple projects at once with aplomb and always deliver quality work on time.

The Work

+ Perform hands-on solution design, proof-of-concepts, and development tasks as required in support of current and new projects

+ Ensure solution is scalable and meets overall business requirements

+ Act as a liaison between Technical team, Functional team, Business Functions, and vendor to drive Field Service implementations

+ Be recognized as a functional expert in the Field Service arena.

+ Communicate optimally with senior level client resources across product management, sales operations, pricing operations, legal, and order management

+ Connect with external vendors and conduct joint solution review

+ Conduct Solution reviews with project teams prior to design and development activities and ensure solution is scalable, is aligned with vendor roadmaps and meets customers’ business requirements

+ Guide technical team to deliver a flexible and scalable solution

+ Provide mentorship and supervise developers

+ Participate in pre-sales activities and internal initiatives as required

+ Experience with multiple software delivery lifecycle methodologies such as - Waterfall, Agile

+ Be conversant in broad range of technical topics including - integration, master data management, user experience

+ Use experience with SAP, QAD, or Service Power integration a plus.

+ Become highly proficient in Field Service suite of products with a particular focus in ServiceMax

For now, all Accenture business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only.  When/if travel resumes, travel for this role is expected to be 50% or less.                 Please note: The safety and well-being of our people continues to be the top priority, and our decisions around travel are informed by government COVID-19 response directives, recommendations from leading health authorities and guidance from several infectious disease experts.  

Here’s What You Need

+ Minimum of 2 years’ experience as a team member of successful software project implementations related to Field Service.

+ Minimum of 3 years’ experience in the capacity of a Functional Consultant.

+ Experience in Salesforce.com implementations.

+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience)

Bonus Points If

+ You have cloud-based Field Service solutions specific experience

+ You have strong technical background, analytical, and problem-solving skills.

+ You have experience in hands on design, prototyping, configurations, testing and other implementation activities.

+ You have experience in scoping, planning, and presenting project plans.

+ You have experience as a team member of successful software project implementations related to Service Cloud, Service Power or ServiceMax.

+ You have awareness of web, database, and object-oriented software technologies, and salesforce.com / force.com.

+ You have experience in a consulting organization.

As required by the Colorado Equal Pay Transparency Act, Accenture provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $119,880 - $197,900 and information on benefits offered is here. (https://www.accenture.com/us-en/careers/your-future-rewards-benefits)

COVID-19 update:

The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually.

Subject to applicable law, please be aware that Accenture requires all employees to be fully vaccinated as a condition of employment. Accenture will consider requests for accommodation to this vaccination requirement during the recruiting process.

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/\_acnmedia/Careers/PDF-9/Accenture-Annual-Policy-Statement-Regarding-EEO-2018-Applicant.pdf) .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https://www.accenture.com/us-en/contact-us) or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

Detroit, Michigan

Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with its clients to help them become high-performance businesses and governments.

Working with Accenture in the United States,  you can join ranks with more than 211,000 people in 120 countries and work with clients in nearly every major industry worldwide, including 96 of the Fortune Global 100, more than three-quarters of the Fortune Global 500 and government agencies around the world. Accenture’s people build careers in different areas of business, specifically Consulting, Technology and Outsourcing, as well as within our internal corporate functions.

With the breadth of talent our people have, they not only build strong careers, they offer their talents and skills to help clients and communities around the world.

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