Mc Lean, Virginia

Responsibilities for this Position
Location: USA VA McLean - Customer Proprietary (VAC393)
Full Part/Time: Full time
Job Req: RQ106550

Type of Requisition:
Regular

Clearance Level Must Currently Possess:
Top Secret SCI + Polygraph

Clearance Level Must Be Able to Obtain:
Top Secret SCI + Polygraph

Public Trust/Other Required:

Job Family:
Systems Engineering

Job Description:

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

There is no challenge that we can't turn into opportunity, and our work depends on a Systems Administrator/Customer Services and Information Technology Officer joining our team to support critical Government activities in McLean.

At GDIT, people are our differentiator. As a Systems Administrator/Customer Services and Information Technology Officer supporting the mission partner, you will be trusted to provide software and hardware support. In this role, a typical day will include:
  • Working as part of a motivated, high-performing team.
  • Troubleshooting of hardware, networks, and systems, supporting a mix of enterprise and standalone systems, maintaining hardware and the configuration management for switches, routers, and storage arrays.
  • Direct customer interactions and virtual support across multiple locations and activities.
  • Hardware replacement to include workstations, drives, and consumables.
  • Collaborating with teammates and government customers to identify process improvements.
  • Lending expertise and institutional knowledge to less experienced personnel to improve the overall technical excellence of the team.

Ideal candidates will be comfortable in a fast-paced work environment, contributing to a team-based environment and be able to take direction but also be a self-starter. The incumbent should be personable, well organized, and analytical with attention to detail.

Essential duties, functions, and areas of expertise include but are not listed to:
  • Develop technical requirements and prepare System Requirements Specification/Technical Requirements Document for system acquisitions.
  • Prepare program requirements related documentation: Use cases, Concept of Operations (CONOPS), and system security documents
  • Perform systems administration support tasks for Apple macOS and iOS operating systems.
  • TDY travel (approx. 25%) for on-site support to conduct installations and support system life cycle requirements.
  • Provide in-depth research and analysis of issues.
  • Provide in-depth knowledge and technical expertise in the areas of installation, maintenance, and support of Apple macOS and iOS operating systems and technologies.
  • Create and review technical briefs and information on changes to system configuration.
  • Establish and maintain effective working relationships with end users, developers, and managers.
  • Collect and analyze system audits
  • Analyze system and database logs and work with developers on high-level issues and new software deployments.
  • Identify and resolve hardware and software problems related to Apple macOS, MS Windows, and iOS operating systems.
  • Perform system administration in a mixed virtual (VMWare) and physical environment.
  • Identify, troubleshoot, and remediate security vulnerabilities.
  • Troubleshoot basic end-to-end networking problems involving Apple clients and other IT devices and or services.
  • Identify End-of-Life (EOL) issues, ensure all Apple macOS / iOS systems applications are approved in accordance with customer requirements.
  • Provide user support for Apple macOS and iOS related issues.
  • Analyze, test, and assist team admins with regular maintenance duties such as patching, upgrades, and migrations to Apple macOS systems.

Required Qualifications
  • Demonstrated ability to effectively research, design, configure, and administer Apple macOS in a multi-system and/or multi-application environment.
  • Must have strong documentation and oral communication skills to clearly communicate will all levels of users, developers, managers and organizations
  • Ability to work with others in a highly collaborative environment
  • Ability to multi-task and balance multiple goals and priorities
  • Self-Motivated, strong work ethic and commitment to quality

This position requires being fully vaccinated against COVID-19 prior to beginning employment with GDIT.

Education/Experience
  • BS degree in Engineering or Physical Science and 5 years of experience in relevant technical field, to include: Systems design and analysis, data center design and implementation, network architecture and monitoring, research and development.
  • Work experience must clearly demonstrate a strong working knowledge of Apple macOS and iOS, working knowledge and experience with Apple products.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

#OpportunityOwned

#GDITCareers

#GDITLife

#WeAreGDIT

#GDITInterns

Scheduled Weekly Hours:
40

Travel Required:
10-25%

Telecommuting Options:
Telecommuting Not Allowed

Work Location:
USA VA McLean

Additional Work Locations:

COVID-19 Vaccination Requirement: To protect the health and safety of its employees and to comply with customer requirements, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

PI160835350

Mc Lean, Virginia

General Dynamics is a global aerospace and defense company.

Our portfolio spans the realm of the world's most technologically advanced business jets, wheeled combat vehicles, command and control systems and nuclear submarines. We offer these through our five business groups: Aerospace, Combat Systems, Information Technology, Mission Systems and Marine Systems.

General Dynamics employs thousands of people across the globe, with locations in more than 45 countries. We rely on the skills of our employees and their knowledge of customer requirements to deliver best-in-class products and services.

Who We Are Looking For 

General Dynamics is seeking military veterans and military spouses across the country who bring a deeply rooted skillset that includes team-oriented approaches to problem-solving, demonstrations of leadership and an overall commitment to the mission of the organization.  We recognize the knowledge and skills gained during your military experience are invaluable to the success of a team. We’re proud of the thousands of veterans and military professionals who have chosen to apply their leadership, teamwork and problem-solving skills to a career at General Dynamics and to continue supporting the mission of those serving today.

Should I Apply?

At General Dynamics, our employees are the heart of our company. We rely on their dedication to excellence and their intimate knowledge of customer requirements to meet the needs of customers around the globe, day in and day out. Our employees' unique blend of skill, innovation and agility drives our continued success, and we take our responsibility to them seriously. If you are a military veteran or military spouse ready to advance your career, view our available career opportunities to the right for more information and to apply today!

What Happens After I Apply?

Once you click ‘Apply Now’ on a General Dynamics posting, you will be re-directed to fill out an application on General Dynamics career page.  In order to be considered for next steps, please complete the application on General Dynamics career page and make sure you have an updated resume uploaded to your RecruitMilitary profile.  Once General Dynamics reviews your resume and profile, a recruiter will reach out to provide you with more information and to schedule you for an interview.

How to Win An Interview

1.     Review the job description for the specific position you are applying for.

2.     Review the company website. Know their mission and values. What do they do? What are their products?

3.     Prepare a few questions to ask on your interview.

4.     Prepare to discuss your military or civilian background and how it relates to the position. 

5.     Check out the RecruitMilitary Resources tab for resume guidance, interview prep and more!