Chandler, Arizona

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Consumer and Small Business Banking (CSBB) provides financial services to 21 million retail bank households and three million small business customers through approximately 4,900 retail branches, 17 customer service centers, and approximately 13,000 ATMs in 36 states and the District of Columbia. We serve and help individuals and families in many aspects of their lives, helping them buy homes, open first bank and savings accounts, buy cars to get to and from work or school, and start or grow small businesses. CSBB is focused on innovating and transforming with the customer at the center, better enabling customers to engage with us how, when, and wherever they choose. As an industry leader in many consumer and small business areas – including retail deposits, debit card transaction and purchase volume, and small business lending – our primary goal is delivering for our customers.

CSBB Chief Administrative Office leads several strategic functions to drive CSBB’s transformation and help its businesses improve customer experience, manage risk, and increase efficiency. Functions include strategic planning, process engineering, global delivery, project management, front line operational risk programs, conduct, employee initiatives, and resolution and recovery planning across CSBB. The team also leads enterprise expense initiatives and risk transformation efforts for CSBB.

This senior individual contributor will be responsible for partnering with, and developing analytic solutions for, Personal Lending and Cards & Merchant Services within Consumer Lending. You will be a data and analytics expert who will identify, measure and monitor risks arising in the business Control environment. Your work will be used to demonstrate that these controls over key business processes are working as intended, mitigate known risks, and identify emerging risks. Your expertise will contribute to a strong analytical foundation that consolidates information across interactions, customers, team members and products. This foundation will, in turn, lead to the development of key metrics that will enhance accountability for risk management.

In this role, you will be part of an immediate team of Analytic Consultants who also develop analytic solutions for the Personal Lending and Cards and Merchant Services business Control environment, and be part of a broader team that supports other businesses within Consumer Lending. You will report into the Analytic Manager with responsibility for Control Analytics covering this business area.

You will have demonstrated experience in developing analytics in a large, distributed, diverse organization. Ideal applications of analytics include monitoring of business processes, surveillance of transaction level-data, and ongoing assessments of controls. To be successful, you will have a proven track record of researching and developing actionable analytics to inform, influence, and drive business outcomes. The ability to cultivate relationships with stakeholders and credibility will be key factors in your effectiveness. You will differentiate yourself with articulate communication, demonstrated leadership capability, and effective interpersonal interactions.

Other locations may be considered for this position.

** Salary range is determined by the location of the job

The salary range displayed below is based on a Full-time 40 hour a week schedule.

IA-West Des Moines:  Min: $78,100 Mid: $110,000 Max: $141,900
AZ-PHX-Northwest Phoenix:  Min: $78,100 Mid: $110,000 Max: $141,900
TX-Irving:  Min: $78,100 Mid: $110,000 Max: $141,900
AZ-Chandler:  Min: $78,100 Mid: $110,000 Max: $141,900
NC-Charlotte:  Min: $78,100 Mid: $110,000 Max: $141,900
NC-Winston Salem:  Min: $78,100 Mid: $110,000 Max: $141,900

** May be considered for a discretionary bonus

Required Qualifications

  • 6+ years of experience in one or a combination of the following: reporting, analytics, or modeling demonstrated through work or military experience; or a Masters degree or higher in a quantitative field such as applied math, statistics, engineering, physics, accounting, finance, economics, econometrics, computer sciences, or business/social and behavioral sciences with a quantitative emphasis and 4+ years of experience in one or a combination of the following: reporting, analytics, or modeling

Desired Qualifications

  • Extensive knowledge and understanding of research and analysis
  • Strong analytical skills with high attention to detail and accuracy
  • Excellent verbal, written, and interpersonal communication skills

Other Desired Qualifications
  • Knowledge of Consumer Lending business processes, products, data and systems, preferably with a focus on Personal Lending and Cards & Merchant Services.
  • Demonstrated ability to drive projects forward in a complex, resource-constrained environment with conflicting needs across stakeholders.
  • Effective leadership ability to drive successful execution of strategic plans; ability to plan, prioritize and set goals. Must possess strong collaboration skills.
  • Excellent analytical, critical thinking and problem-solving skills.
  • Ability to communicate powerfully and prolifically to leadership and simplify the complex.
  • Ability to influence without direct authority, create and manage (while achieving results) large-scale change and influence people at all levels of the organization.
  • Demonstrated ability to execute effectively in a matrixed organization, develop partnerships with many business and functional areas.
  • Ability to lead through adversity and adjust to changing priorities.
  • Experience preparing presentations and analysis for leadership.
  • Preferred experience with the following systems and databases: ACAPS, MASK, SHAW, FDR, ECAR, EIW (Teradata), Oracle
  • Demonstrated expertise with analytic tools such as SAS, SQL

Job Expectations

  • Ability to travel up to 10% of the time

Salary Information

The salary range displayed below is based on a Full-time 40 hour a week schedule.

IA-West Des Moines: Min: $78,100 Mid: $110,000 Max: $141,900
AZ-PHX-Northwest Phoenix: Min: $78,100 Mid: $110,000 Max: $141,900
TX-Irving: Min: $78,100 Mid: $110,000 Max: $141,900
AZ-Chandler: Min: $78,100 Mid: $110,000 Max: $141,900
NC-Charlotte: Min: $78,100 Mid: $110,000 Max: $141,900
NC-Winston Salem: Min: $78,100 Mid: $110,000 Max: $141,900

Street Address

IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IA
NC-Winston Salem: 100 N Main St - Winston Salem, NC
NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC
TX-Irving: 250 E John Carpenter Freeway - Irving, TX
AZ-Chandler: 2800 S Price Rd - Chandler, AZ
AZ-PHX-Northwest Phoenix: 2202 W Rose Garden Ln - Phoenix, AZ


    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.
    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary


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Chandler, Arizona

At Wells Fargo, we’ve been proudly supporting military veterans and their families for more than 170 years.

We value the leadership, discipline, and skills you’ve gained through your service to our country and recognize the contributions our veteran team members bring to the table. We’re committed to hiring and retaining military veterans, veterans with disabilities, National Guard, Reservists, and Military Spouses.

As a Wells Fargo employee, you’ll find a work culture that is team-oriented, collaborative, structured, and challenging. We support veterans transitioning from military service with a variety of job options, confidential resources, educational information, and career guidance. You may choose to join our Veteran’s Connection Employee Resource Group, a group of thousands who share an interest in veterans’ matters, and that promotes greater awareness and job development within the veteran community. To learn more about opportunities at our company, please visit Let’s talk about turning your military experience into a great civilian career.