About Wells Fargo

Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Market Job Description

About Wells Fargo India

Wells Fargo India & Philippines (WFIP) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services. WFIP operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about WFIP at our International Careers website.

Department Overview

The Strategy, Digital and Innovation (SDI) team forges the strategic direction of Wells Fargo, provides and manages our digital foundation and common capabilities, and transforms our business models to meet evolving customer needs and grow the company. The investments we are making will help the company create innovative digital banking experiences, and make it easier for customers to achieve their financial goals.




The Control Sr Manager is the responsible risk management leader for control activities within Strategy, Digital, and Innovation (SDI). The control leader is accountable to SDI business leaders for ensuring the businesses consistently implements the front line risk programs, including regulatory and enterprise risk programs.

The successful candidates will work closely with other leaders throughout SDI and the company in the development and execution of company risk management strategies. Accordingly, critical success factors will include the ability to develop partnerships with many business and functional areas, and present opportunities or reflect gaps in the Company's risk management execution/direction.

Specific responsibilities include:
  • Manages a team of Officers and/or Sr Associates from cross-functional teams in accomplishing group strategic priorities.
  • Executes and implements business control priorities and strategy; drive the control agenda across the business.
  • Evaluates and provides strategic guidance for programs, policies and procedures to ensure alignment with regulatory requirements and risk strategies.
  • Supports to the business for the design of business-specific risk controls/processes and development of remediation plans to address any control weaknesses or gaps and identifies opportunities for enhancements.
  • Ensures that business control issues are proactively identified and addressed appropriately, escalating where necessary.
  • Oversees programs or initiatives related to a line of business and/or an Enterprise strategy with considerable impact across the Enterprise and externally.
  • Key interface and fosters relationships with corporate, business heads, Corporate Risk, Legal, Audit, regulators, and industry partners regarding risk management of business-specific risk programs.

Market Skills and Certifications

  • Required Qualifications:
    University degree in Business or related discipline. 15+ years of experience in risk management or 15+ years of financial services industry experience, of which 12+ years must include direct experience in risk management; 10+ years of leadership experience.

    Desired Qualifications:

  • Experience in building and managing teams, developing talent, and providing strong, proactive leadership.
  • Proficient at effectively working and collaborating with teams within a matrixed organization.
  • Experienced in building constructive and effective relationships. Delivers on commitments and renegotiates when needed. Strong sense of accountability.
  • Creates and mentors on building constructive and effective relationships. Risk management experience with demonstrated leadership skills and ability to drive improvements.
  • Proficient at influencing and consulting strategically across a large organization and with various levels of leadership/stakeholders.
  • Balance strong, innovative problem solving skills with the practical ability to implement workable solutions to problems in a fast-paced, deadline driven environment.
  • Strong risk and control fundamentals.
  • Effectively communicates in both written and verbal formats with senior executive-level leaders.
  • Extensive understanding of operational risk management in the financial services industry.
  • Experience in assessing risk, reviewing risk ratings, and identifying control deficiencies.
  • Demonstrated negotiation skills, especially with difficult topics when partnering with senior management. This includes the willingness and ability to question decisions, understand direction and escalate issues, where necessary.
  • Ability to synthesize data from a variety of sources and deliver results quickly.
  • Demonstrated ability to deliver high quality output from self and team.

    Other Desired Qualifications:
  • Proven relationship-building skills to drive alignment across stakeholder groups to develop and deliver repeatable end to end risk management solutions and controls aligned with business/customer processes
  • Strong understanding of risk framework, corporate/business policies, and programs to translate into plans for the business, function and/or risk type.
  • Ability to lead credible challenge to the business and adapt quickly through research and analysis
  • Experience with Risk and Control Assessments (RCSA), and/or with managing changes to products/processes
  • Hands on style; proven ability to execute and achieve targeted results and develop and manage associated goals and plans
  • Highly proficient in collaborating with project stakeholders, business partners, and technical team members
  • Knowledge and understanding of financial services: regulations, compliance, policies, process, and procedures
  • Ability to lead projects/initiatives with high risk, complexity and meet aggressive time frames
  • Experience leading virtual teams and meetings
  • Future-thinking and the ability to think outside the box
  • Excellent time management skills; work in a dynamic, fast-paced environment with competing priorities
  • Prior financial services, internal/external audit, and/or operational risk experience.

Leadership Expectations at Wells Fargo

As a Team Member manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:

  • Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
  • Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.

We Value Diversity

At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate. 71113


At Wells Fargo, we’ve been proudly supporting military veterans and their families for more than 170 years.

We value the leadership, discipline, and skills you’ve gained through your service to our country and recognize the contributions our veteran team members bring to the table. We’re committed to hiring and retaining military veterans, veterans with disabilities, National Guard, Reservists, and Military Spouses.

As a Wells Fargo employee, you’ll find a work culture that is team-oriented, collaborative, structured, and challenging. We support veterans transitioning from military service with a variety of job options, confidential resources, educational information, and career guidance. You may choose to join our Veteran’s Connection Employee Resource Group, a group of thousands who share an interest in veterans’ matters, and that promotes greater awareness and job development within the veteran community. To learn more about opportunities at our company, please visit wellsfargojobs.com/military. Let’s talk about turning your military experience into a great civilian career.