Riverview, Florida

Our agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $31.01/hour or $64,493 annually. Top performers earn at least $81,000, plus incentives. You may also qualify for free internet, TV and phone services (restrictions do apply).

At A Glance:
Full-time junior and midlevel sales roles in the communications and entertainment technology space handling customer service and business-specific product sales for Small and Midsized Business (SMB) customers.

Call Center Sales Representative SMB: A digitally savvy communicator, organized and results-driven, who thrives in a competitive environment. An effective and composed professional comfortable in a busy office environment.

Benefits include paid training and time off, comprehensive health packages, retirement savings, free Spectrum services and more. Advancement potential and additional commission bonuses.

What is the Inside Sales Representative SMB role?
As an SMB Sales Representative, your way with words creates a positive customer experience to help generate sales. Youll learn how to field customer inquiries and effectively promote Spectrums wide variety of business-specific products and services to customers all over the country from one of our comfortable modern call centers. Transition seamlessly between engaging your customers in conversation and operating billing and requisition programs. Build sales proposals, laying out the best plans for your business customers and providing customized support to meet their companys needs. The Representatives purpose is clear: We want our customers to get the best value for their investment in us, and you can help them do just that. And with commission bonuses awarded for qualifying sales, you can boost your earnings to six figures here.

Its all about learning and growing
This may be a new road for you, but the journey is all mapped out. With plenty of dedicated peer and mentor support, our fully paid training programs shape new Representatives into quick-thinking authorities who understand the complexities of business telecom. Youll learn how to create customized business-centric solutions to improve your customers professional experience. We can bring you up to speed on Spectrums full line of offerings and our competitors products in about a month, including telephone, data, wireless, and video. As products are updated, so are you. Soon youll be expertly navigating the billing system, submitting new agreements, and streamlining the customer signup process.

With a deliberate path to success
We know that the best people to lead are those who have been down the same road before. Most of our supervisors started as Representatives themselves, proving that career advancement is a very real and achievable goal. Peer-to-peer mentoring and regular coaching sessions ensure you feel supported and have everything you need to succeed. Get started at a Fortune 100 company and see how far you can go.

The benefits are clear
In addition to the core benefits industry-leading retirement savings plans, comprehensive health care, paid training and time off we offer free Spectrum products and services, education assistance, child care discounts, and a selection of other programs to help support you and your family.

Whats required to get started?
Minimum requirements for the Call Center Sales Representative SMB are:

  • Requires two or more years of sales experience, preferably selling Voice, Data, and Video solutions in the small and midsized business market
  • Experienced high performing sales professional with a proven track record of results over an extended period
  • Excellent verbal, written and interpersonal communication skills
  • Ability to read, write, and speak the English language fluently in order to communicate with customers and colleagues in a clear, straightforward and professional manner
  • Strong working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone)
  • Ability to use computer and appropriate software applications, including billing and other role-related tools
  • Excellent skill in adaptability, high impact communication, multi-tasking, reasoning, and tolerance for a structured work environment.
  • Ability to prioritize and organize effectively
  • Bilingual Spanish Preferred


Education
High School Diploma or equivalent

Related Work Experience
Call center sales experience, 2 years preferred

SIB130 297441 297441BR

Riverview, Florida

Spectrum's Product and Services are powered and innovated by Charter Communications, Inc. the leading broadband communications company in the United States. Our company provides a full range of advanced broadband services, including Spectrum TV™ video entertainment programming, Spectrum Internet™ access, and Spectrum Voice™. Spectrum Business® similarly provides scalable, tailored, and cost-effective broadband communications solutions to business organizations, such as business-to-business Internet access, data networking, business telephone, video and music entertainment services, and wireless backhaul. The advertising sales and production services are sold under the Spectrum Reach™ brand. News and sports networks are operated under the Spectrum Networks brand.  

Our commitment to serving customers and exceeding their expectations is the bedrock of our business strategy and it’s the philosophy that guides our more than 95,000 employees.

Your next career can be as impactful as your last one. As a veteran or active military service person, you have the skills, talent, and training to make a difference at Spectrum. More than 11,000 veterans have already found a home at our advanced TV, Internet, Voice and Mobile company. You can find yours, too, in areas like Technical Operations, Field Operations, Network Operations, Construction, Engineering, Sales, and more. When you join us, you join a company dedicated to you and your success.