About Wells Fargo

Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Market Job Description

Department Overview

Wealth and Investment Management (WIM) within the Enterprise Information Technology (EIT) business provides technology support to a full range of personalized wealth management, investment and retirement products and services to clients across U.S. based businesses including Wells Fargo Advisors.

About the Role

Lead a Level 2 application support team and work on implementation of SRE tools. You will join an elite team of engineers driving Technology's transformation by introducing enterprise capabilities and products, launching new platforms, building tools, automating away complex issues, and integrate with the latest technology. The team will leverage experience as software engineers and systems engineers/administrators and work closely with the rest of the WIM development and architecture teams.

Role and


  • Strong Operations and application support background with an expertise in writing code, building automation and enabling DEVOPS and SRE practices.
  • Apply technology background in software engineering, SRE, multi Cloud platform management, DevOps , Observability, and Continuous Testing to deliver and introduce new technology capabilities to solve operational issues in a multi-cloud technology landscape
  • Work on continuous improvement through code, automation, self-healing/autonomic capabilities and providing operational insight through Data analytics.
  • Assess the availability of critical business flows, identify service level objectives and indicators, and conduct destructive and resiliency testing to reach 99.995% availability for the firm's critical products and services leading to improved customer experience and customer satisfaction.
  • Share support responsibilities for critical applications, to identify systemic issues, conduct blameless post mortems, root cause analysis, and introduce strategic solutions in code that solve the problem and eliminate repeat issues.
  • Designing, operationalizing, maintaining and scaling production Data applications in Informatica, Exadata, SQL, UNIX.
  • Responsible for fine tuning, capacity planning, disaster recovery, replication and troubleshooting.
  • Identify Issue/problems related to process, assess, identify and fix performance related issues.
  • Analyzing, understanding and documenting the business processes in detail where required.
  • Supporting existing processes and implementing change requirements as part of a structured change control process.
  • Providing guidance, Training and up skilling the development team as required
  • Capturing, sharing Implementing the best practices
  • Providing guidance and mentorship to junior members of the team.

Essential Qualifications

  • Overall 8+ years of work experience.
  • 5+ Experienced in working on UNIX scripting, Informatica Powercenter, Oracle SQL.
  • Experienced in application performance analysis using Splunk and App Dynamics.
  • Knowledge of Ansible, Kubernetees, Jenkins and other DevOps tools.
  • Good knowledge on Cloud Computing.
  • Experienced in scripting using VB Script and Python.
  • Experienced with ITIL Processes and tools like Remedy, Service Now.
  • Ability to think out of the box to design, build and implement solutions across various business lines
  • Strong communications skills, both in writing and speaking.

Desired Qualifications

  • Certified in DevOps technologies.
  • Certified in ITIL, Cloud and Middleware technologies.
  • Hands on experience working on SRE tools.
  • Ability to set appropriate deliverable timelines and follow-through.
  • Demonstrated competency with accurate verbal and written communications.

Market Skills and Certifications

We Value Diversity

At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate. 68068


At Wells Fargo, we’ve been proudly supporting military veterans and their families for more than 170 years.

We value the leadership, discipline, and skills you’ve gained through your service to our country and recognize the contributions our veteran team members bring to the table. We’re committed to hiring and retaining military veterans, veterans with disabilities, National Guard, Reservists, and Military Spouses.

As a Wells Fargo employee, you’ll find a work culture that is team-oriented, collaborative, structured, and challenging. We support veterans transitioning from military service with a variety of job options, confidential resources, educational information, and career guidance. You may choose to join our Veteran’s Connection Employee Resource Group, a group of thousands who share an interest in veterans’ matters, and that promotes greater awareness and job development within the veteran community. To learn more about opportunities at our company, please visit wellsfargojobs.com/military. Let’s talk about turning your military experience into a great civilian career.

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