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(PTL Canada) Branch Service Manager (**Job Number:** 2119918 )

**Position Summary:**

A Branch Service Manager's responsibility is managing the shop floor and handling minor shop administrative tasks that are the result of preventative maintenance and repairs. The branch service manager oversees the maintenance supervisor and/or technicians to assure the location aligns business objectives and customers demands.

**Major Responsibilities:**

-Manage preventative maintenance scheduling, quality, and customer satisfaction

-Listen to and resolve customer complaints regarding services, products, or personnel

-Hire, train, and evaluate personnel

-Assure that each direct report understands the company objectives

-Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business

-Direct and supervise associates engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services, such as pumping gasoline for customers

-Provide staff with assistance in performing difficult or complicated duties

-Plan and prepare work schedules, and assign associates to specific duties

-Attend company meetings to exchange product information and coordinate work activities with other departments

-Prepare sales and inventory reports for management and budget departments

-Formulate pricing policies according to profitability requirements

-Other projects and tasks as assigned by supervisor

-At least 3 years of previous work experience in diesel shop maintenance required

-At least 1 years of supervisory experience required

-Associates Degree (business or technical) or Vo-Tech Graduate required

-In-depth knowledge of all vehicle components including: engine, drive train, air-brakes, cooling systems, electrical systems, accessories, suspension, and tires required

-Brake/air brake certification, diesel certification, EPA 608/609 certification, and HVAC certification required.

-Proficiency in the use of Microsoft Outlook, Word, Excel, Access, and Powerpoint required

-Strong written/oral communication and people management skills required

-Regular, predictable, full attendance is an essential function of the job

-Willingness to travel as necessary, work the required schedule, work at the specific location required, complete a Penske employment application, submit to a reference verification (to include past employment and education) are required

**Physical Requirements:**

-The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-The associate must regularly lift and /or move up to 25/lbs12kg, frequently lift and/or move up to 50lbs/ 23kg and occasionally lift and/or move up to 100lbs/45kg.

-Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus.

-While performing the duties of this Job, the associate is regularly required to stand; walk; sit and talk or hear. The associate is frequently required to use hands to finger, handle, or feel and reach with hands and arms.

Penske is committed to the principle of equity in employment.

**About Penske Truck Leasing**

Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske’s product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit www.GoPenske.com to learn more.

**Work Locations** :

632 Belgrave Way

632 Belgrave Way

Delta, BCV3M 5R7

**Primary Location** : Canada-British Columbia-Delta

**Job** : Vehicle Maintenance Management/Supervisors

**Penske Oracle Job (US & CA only do not edit):** : PTL.Branch Service Manager

**Req ID:** 2119918

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Penske Truck Leasing 

Penske Truck Leasing is a Penske Transportation Solutions company headquartered in Reading, Pennsylvania. A leading global transportation services provider, Penske Truck Leasing operates more than 350,000 vehicles and serves customers from more than 1,300 locations in North America, South America, Europe, Australia and Asia. Product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit www.pensketruckleasing.com to learn more.

About Us

Penske is great place to launch or continue your career. We are a dynamic growth company with a 50-plus year history of success that is built upon a foundation of taking great care of our customers, a dedication to excellence in all we do every day and tapping innovative ideas from our associates to drive success for our customers and our own businesses.

Products

Penske offers a wide variety of transportation products and services ranging from full-service truck leasing and fleet maintenance, truck rental, used truck sales, and global supply chain and logistics solutions. Visit www.gopenske.com for more details.

News

Our company makes headlines regularly around the globe. Keep up with the latest news and information from Penske by visiting our newsroom.

Veterans

Here, we support our country’s servicemen and women by offering a military discount on truck rentals at more than 2,400 convenient locations. But, it doesn’t stop there. We realize America’s veterans possess the unique skills and strong work ethic that lead to success. That’s why we make it our mission to hire thousands of veterans for the amazing career opportunities we offer. Consider a career with us. We’re always looking for veterans, like you, to join our team in a variety of roles, including as diesel technicians where you’ll use today’s cutting-edge technologies to take care of our customers – from individual consumers to some of the world’s leading companies. That’s not all. You could also join our team as a professional truck driver, fleet maintenance supervisor, operations management, as well as in logistics and supply chain operations. We’re proud of our commitment to hiring veterans and active Guard and Reserve personnel and have received numerous awards for our support.