at Duke University and Duke University Health System

Durham, North Carolina

School of Medicine:


Established in 1930, Duke University School of Medicine is the youngest of the nation’s top medical schools. Ranked tenth among its peers, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where traditional barriers are low, interdisciplinary collaboration is embraced, and great ideas accelerate translation of fundamental scientific discoveries to improve humanhealth locally and around the globe.


Comprised of 2,400 faculty physicians and researchers, the Duke University School of Medicine along with the Duke University School of Nursing and Duke University Health System create Duke Health. Duke Health is a world-class health care network. Founded in 1998 to provide efficient, responsive care, the health system offers a full network of health services and encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Primary Care, Private Diagnostic Clinic, Duke Home and Hospice, Duke Health and Wellness, and multiple affiliations.


Clinical Research Communication Specialist I

The Clinical Research Communication Specialist I is part of the Study and Project Engagement (SPE) team within the Duke Clinical Research Institute (DCRI).  This team member is responsible for supporting the development of communication strategies and tactics to support DCRI-led clinical research projects, which range from traditional clinical trials and outcome studies to industry consortiums and partner collaborations.
Our communication programs are designed to engage a broad range of stakeholders, ranging from patients and caregivers to clinicians, researchers, healthcare leaders and policy makers.  These programs support patient recruitment, engagement, and retention strategies, public relations efforts to build awareness for trials and projects, and content development for printed materials and digital properties.  
The Clinical Research Communication Specialist I serves as a support partner for our communication programs, as well as a primary writer of key deliverables, ranging from brochures and pamphlets to press releases, blog posts, social media posts, and informational websites.  This team member partners with others in the Communications department, including the graphic design, production and digital groups, to see the written content through to final format.  He/she is supported and developed by the Clinical Research Communication Manager on the project.
For our traditional clinical trial communication programs, the Clinical Research Communication Specialist I assists the Manager in analyzing the clinical protocol and identifying critical information necessary for successful participation by sites and study participants. Complex protocol concepts are written in more applicable and easily understood terms and provided to sites and study participants through a variety of products.  These products include recruitment and retention guides, posters, advertisement templates, informed consent flipbooks, study procedures manuals, mini-protocols, quick-reference guides, pocket cards, data collection worksheets, regulatory binders, newsletters, and patient education materials.  The target audience for these materials includes, but may not be limited to, principal investigators, study coordinators, research participants and their families.  The SPE team creates trial materials to facilitate enrollment, promote understanding of and adherence to the requirements set forth in the clinical trial protocol, and enhance timely and accurate data capture. 
The ideal candidate must possess excellent communication skills and strong attention to detail. The candidate must be able to work with teams of people, without having direct supervisory responsibilities.  This position requires strong writing skills. 

Key Responsibilities: 
•    Identify, plan, and develop a range of digital and printed materials to support study engagement among key stakeholders.  
•    Review and provide input on patient recruitment and retention plans; suggest innovative strategies to meet recruitment and retention challenges; engage critical stakeholders in DCRI-led studies and projects.  
•    Provide input on technologic applications to optimize participant recruitment and facilitate site study operations and performance.  
•    Research social media and other trending technologies and suggest appropriate tactics to improve stakeholder engagement.  
•    Manage the translation process of relevant materials to reach diverse populations.  
•    Act as the team liaison for developing and finalizing content and relaying input on design and formatting options. 
•    Manage timelines and ensure that all materials are completed to the satisfaction of the DCRI clinical operation teams, principal investigators, and clients and are in compliance with relevant regulations, standard processes, policies, and procedures. 
•    Review and provide input during case report form (CRF) development.  
•    Provide input for the development of proposals for new work and project budgets.  
•    Collaborate with other functional groups within the organization to support project goals. 
•    Track and report feedback received to identify areas of success and improvement.
Required Knowledge, Skills, and Abilities:
•    Knowledge and experience in the coordination, planning, and implementation of communication strategies and tactics. 
•    Strong communication and interpersonal skills, including a good command of the English language.  
•    Ability to take initiative and work independently.  
•    Strong organizational and problem-solving skills. 
•    Demonstrated ability to deliver quality results. 
•    Excellent customer service skills.  
•    Ability to manage competing priorities.  
•    Ability to establish and maintain effective working relationships with coworkers, managers and clients.   
•    Strong software and computer skills, including proficient use of MS Word, WordPress, and Adobe Acrobat; SnagIt experience preferred.

Education and Experience: bachelor's degree in English, journalism, communications or related field; BS in life sciences; or equivalent education and experience.  Experience working in a clinical setting, pharmaceutical, biotech, or contract research organization is a plus.
The DCRI is the world's largest academic clinical-research organization. We combine the clinical expertise and academic leadership of a premier teaching hospital with the full-service operational capabilities of a major contract research organization. 

Minimum Qualifications


Work requires a bachelor's degree in English, journalism, communications, BS in life sciences or equivalent experience and education






Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.


Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.


Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


Durham, North Carolina

As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.

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