Louisville, Kentucky

At a glance:
  • Are you skilled in translating user stories and technical requirements to ensure the successful delivery of features for a client-facing web portal?
  • Can you build lasting partnerships with boundary partners while providing detailed communications to business and technical stakeholders?
  • Do you desire competitive compensation with lucrative benefits and a focus on professional development?
Our company:

At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.

Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving Americas largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprises industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.


As a Digital Product Owner, you are passionate about continuously enhancing client satisfaction. You ensure successful delivery of features in our client-facing Enterprise web portal by translating requirements from Digital Product Managers into user stories and requirements for our development and test teams. You maximize the departments success by creating lasting partnerships with boundary partners and providing detailed communications with business and technical stakeholders. You work within an office environment supporting projects across the Spectrum Enterprise footprint. You report to the Senior Manager of Enterprise Experience for goals, guidance and assistance.

Position benefits:
  • Competitive salary with bonus.
  • Health, vision and dental insurance.
  • 100% company match 401(k) up to 6%.
  • Company funded retirement accumulation plan for an additional 3%.
  • Education assistance.
  • Pretax childcare spending account.
  • Paid holidays, vacation days, personal days and sick days.
  • Employee discount on spectrum services where available.
What you will do:
  • Encourage company-wide success by actively and consistently supporting all efforts to simplify and improve the client experience.
  • Facilitate and support the communication between digital experience stakeholders and development and test teams to strengthen shared understanding and make the development process more efficient.
  • Improve the client portal by developing a comprehensive understanding of what it does and the value it presents to clients.
  • Ensure clients needs are met by leading an Agile development team and managing the definition, design and development of digital product charters and visions, including providing analysis, understanding product priorities, connecting team members to resolve conflict or clarify misunderstandings and driving requirements to resolution.
  • Manage and prioritize the backlog by creating user stories for our API and UI development and test teams that reflect the desired functionality and provide a complete set of acceptance criteria that can be used to synthesize user stories, accessibility requirements, data maps, wireframes, operational requirements and prerequisite dependencies.
  • Enhance project outcomes by participating in Agile ceremonies, including story refinement, grooming and planning.
  • Maximize communications by identifying ways to connect people with each other to acquire the necessary information.
  • Establish and maintain relationships across the program to support successful delivery.
  • Mitigate risks by serving as a subject matter expert on technical implementation details, specifically system interactions.
Required keys for success:
  • Six or more years of experience in product development or management in a specific supported product line.
  • General technical acumen with the ability to understand and communicate software development concepts.
  • Strong analytical and documentation skills and keen attention to detail.
  • Experience with Agile software development principles.
  • Proven ability to read and specify various data output formats, including JSON and XML.
  • Familiar with software and architectural documentation practices, such as sequence diagrams and when to use them and process diagramming.
  • Understanding of data source systems and how data interacts with software and web user interfaces.
  • Track record of effectively managing multiple projects while making decisions and resolving issues while working under pressure
  • Expert in analyzing and interpreting data and synthesizing recommendations
  • Business acumen and sense of urgency to achieve business results.
  • Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
  • Effective written and spoken English communication skills with all levels of an organization.
How you will stand out from the crowd:
  • Familiar with REST and SOAP API fundamentals and their role in architecture.
  • Experience with Postman or similar API tools.
  • Understanding of CI/CD pipelines.
Your education:
  • Bachelors degree in a technical field related to telecommunications or operational/process optimization (required).
MPD339 297000-2 297000BR

Louisville, Kentucky

Spectrum's Product and Services are powered and innovated by Charter Communications, Inc. the leading broadband communications company in the United States. Our company provides a full range of advanced broadband services, including Spectrum TV™ video entertainment programming, Spectrum Internet™ access, and Spectrum Voice™. Spectrum Business® similarly provides scalable, tailored, and cost-effective broadband communications solutions to business organizations, such as business-to-business Internet access, data networking, business telephone, video and music entertainment services, and wireless backhaul. The advertising sales and production services are sold under the Spectrum Reach™ brand. News and sports networks are operated under the Spectrum Networks brand.  

Our commitment to serving customers and exceeding their expectations is the bedrock of our business strategy and it’s the philosophy that guides our more than 95,000 employees.

Your next career can be as impactful as your last one. As a veteran or active military service person, you have the skills, talent, and training to make a difference at Spectrum. More than 11,000 veterans have already found a home at our advanced TV, Internet, Voice and Mobile company. You can find yours, too, in areas like Technical Operations, Field Operations, Network Operations, Construction, Engineering, Sales, and more. When you join us, you join a company dedicated to you and your success.  

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