Durham, North Carolina

School of Medicine:


Established in 1930, Duke University School of Medicine is the youngest of the nation’s top medical schools. Ranked tenth among its peers, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where traditional barriers are low, interdisciplinary collaboration is embraced, and great ideas accelerate translation of fundamental scientific discoveries to improve humanhealth locally and around the globe.


Comprised of 2,400 faculty physicians and researchers, the Duke University School of Medicine along with the Duke University School of Nursing and Duke University Health System create Duke Health. Duke Health is a world-class health care network. Founded in 1998 to provide efficient, responsive care, the health system offers a full network of health services and encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Primary Care, Private Diagnostic Clinic, Duke Home and Hospice, Duke Health and Wellness, and multiple affiliations.


Duke Employee Occupational Health & Wellness



The Clinic Service Coordinator plans, coordinates, and participates in the establishment and operation of specialized programs in EOHW which include but are not limited to surveillance, work related injuries, infectious disease exposures, and employee compliance issues. This role involves providing administrative support to all EOHW clinical providers and maintaining a liaison with other Duke departments and outside companies. This role involves planning methods and developing systems to meet the goals and objectives of these programs.


  • Clerical support for Clinic Providers.
    • Block and/or open clinic schedules as directed, including rescheduling appointments.
    • Schedule OEM contract company executives’ physical exams, in concert with designated company representative.
    • Discharge clients from clinic services including scheduling return appointments and referrals, as well as updating work restrictions.
    • Collect and record payments for services rendered to OEM/private clients.
    • Register/Discharge FAA clients (Private pilots and Air Traffic Controllers), prepare and transmit forms via the AMCS website.
    • Organize and return OEM Division charts and loose notes weekly.
    • Enter data in Agility for the OSHA 300 log and fax forms to OESO.
    • Email Health Recommendation forms to supervisors.


  • Perform daily evaluation of clinic reconciliation report for Clinic provider activities, including making corrections, dispositioning pending encounters, communicating with OEM personnel and correcting billing errors, as needed.
  • Provide secondary back-up for registration, appointments and surveillance data entry.
  • Retrieve and process POJT reports according to policy including posting results in client’s electronic chart.




  • High school diploma with 2 years college, Bachelor's degree preferred.
  • Clerical skills with knowledge of computers, including Excel, Word, and PowerPoint.
  • 2 years clerical or research experience with acquired skills in administrative or project research responsibilities as well as accepted office organization, communications, and research practice – experience in a clinical setting preferred.
  • Physical requirements: must be able to:
    • Walk throughout hospital/campus facilities.
    • Lift, push, and carry 25 pounds.
    • Pull, file, copy, and fax charts.
  • Maintains confidentiality of all records and information.





Reports to and carries out responsibilities and duties as directed by the Administrative Assistant/Office Coordinator or her designee.




Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.


Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.


Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


Durham, North Carolina

As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.

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