Wellesley Hills, Massachusetts

Job Description
The Clinical Training and Learning Development Manager is responsible for advancing training across the CVS Health Clinical Trial Services (CTS) Business Unit. The role will set the short and long-term vision to drive a training strategy which identifies, develops and implements effective training solutions for CTS colleagues. In the Clinical Training and Learning Development Manager role, you will promote collaboration, partnerships, and relationships with internal stakeholders, vendors and sponsors.

What you'll do:
• Develop and design the training strategy to improve engagement, learning, knowledge retention and meet the evolution of the CTS organization or the industry standards.
• Partner with key stakeholders to develop and promote consistent training and behavioral messages across CTS ensuring quality, reliability, innovation, and cost efficiency.
• Provide expertise in learning science (how individuals learn) to deliver effective learning experiences.
• Identify, assess, and recommend new training modalities to advance CTS knowledge.
• Oversee the creation and implementation of effective training curriculums for enhancing selling competencies across CTS. Move CTS training become a competitive advantage
• Cultivate reputation of the training organization by consistently delivering strong, operationally efficient learning programs across all functional business areas.
• Analyze the characteristics of the various CTS business environments and design training programs to support the needs of training recipients.
• Ensure CTS colleagues and contract staff meet compliance requirements relating to knowledge, skill, and practices necessary for job performance and qualification.
• Ensure training supports local laws and legislative requirements.
• Conduct needs assessment and review instructional design standards.
• Monitor training health and compliance and respond with appropriate interventions.
• Identify, establish, and manage effective vendor partnerships to ensure agreed compliance to external training requirements.
• Leverage external networks and connections to continuously seek best practices to benefit the knowledge development of the organization.

Required Qualifications
• 5+ years of experience in a learning and development, training or equivalent role supporting clinical research in a BioPharma / CRO / AMC / or Provider environment
• 5+ years of proven learning design experience using ADDIE/SAM or similar methodology, with expertise in understanding learning science (how individuals learn)

COVID Requirements
CVS Health requires its Colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, or religious belief that prevents them from being vaccinated.

If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 10 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 45 days of your employment. In some states and roles, you may be required to provide proof of full vaccination before you can begin to actively work. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.

If you are unable to be fully vaccinated due to disability, medical condition, or religious belief, you will be required to apply for a reasonable accommodation within the first 10 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. In some states and roles, you may be required to have an approved reasonable accommodation before you can begin to actively work. If your request for an accommodation is not approved, then your employment may be terminated.

Preferred Qualifications
• Disseminating complex information into easy-to-understand content.
• Strong analytical skill
• Ability to prioritize multiple competing tasks and demands
• Strong influencing and problem-solving skills to recommend options and implement effective solutions
• Ability to work collaboratively internally and externally to achieve optimum business outcomes

Bachelor's degree in Learning and Development or related field or relevant experience

Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. See Job Description

Wellesley Hills, Massachusetts

Continue serving and work with a purpose

As a CVS Health colleague, you'll find career opportunities across the organization and at every stage of your career. More important, your work will have an impactful purpose on someone's life, including your own. Learn more about how you can continue serving on your next mission at CVS Health.

Careers for Veterans and Military Spouses


"The military has an ethos that is grounded in purpose-driven service that’s bigger than the individual. The same holds true for us at CVS Health. You can talk to colleagues in any part of our business and they will be able to articulate our company’s purpose. Working here provides an opportunity for service members and military spouses to continue to serve, just in a civvies."

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