Rancho Cucamonga, California

Job Description
The MinuteClinic Telehealth/Nutrition De-RX Program Nurse Practitioner (Provider) delivers patient care services through a remote technology platform. You will work in collaboration with a dedicated team of professionals as you independently provide holistic, evidenced-based care, inclusive of accurate assessment, diagnosis, treatment, management of health problems, health counseling, and disposition planning for our patients ranging in age 18 months and above. In addition, you will help patients with Type 2 Diabetes reduce or eliminate their medication dependence through nutritional support. Encounters are documented utilizing an electronic health record (EHR). MinuteClinic Providers report directly to a MinuteClinic Leader.

MinuteClinic is a division of CVS Health, with locations primarily located inside select CVS Pharmacy and Target Stores. We are reinventing health care through innovation, collaboration, caring, integrity, and accountability. Our purpose is “helping people on their path to better health” through provision of high quality, accessible and affordable healthcare solutions for our patients.

PRIMARY DUTIES AND RESPONSIBILITIES:

Responsibilities include but are not limited to

Patient-Centered Quality and Safety

-Work within a patient care team to provide care to a panel of Diabetic patients 18 years and older, providing medical support and medication management

-Educate patients on health maintenance and respond to patient care inquiries

-Document all patient care within an EHR according to MinuteClinic policies and procedures

-Provide care and coordination of our patients with internal and external colleagues, including the broader patient-centered medical-home, ensuring the highest standard of care is provided for all patients and at all times

-Effectively work within a patient care team, including fellow Providers, Collaborative Physicians, Registered Dieticians, paraprofessionals, Pharmacists, and other members of the health care team

In addition to the above; and dependent on business needs:

-Evaluate primary care, acute, chronically ill, and transitional care patients, in addition to providing healthcare education and counseling, and disposition planning for our patients ranging in age 18 months and above

-Provide patient counseling; inclusive of pregnancy prevention, STI Prevention/safer sex practices, contraceptive care counseling and medication management

Customer Service Excellence

-Deliver excellent customer service

-Seek to increase patient engagement and satisfaction through integration of feedback from patients, management, and professional colleagues

-Focuses consistently on the patient to create a warm and welcoming environment

-Tailor communication style to effectively influence quality outcomes and patient needs

-Maintain patient confidentiality in accordance with PHI and HIPAA standards

Healthcare Environment Management

-Resolve conflict using appropriate management techniques

-Cultivate and maintain positive relationships among practice employees, CVS Health colleagues and external partners

-Reprioritize continually throughout the day to fulfill patient and business needs

-Support the overall patient experience, by effectively managing clinical and non-clinical duties as well as patient expectations

-Assist with hiring, development and evaluation of Practice employees

Business Acumen

-Own the success of your practice through implementation of the clinic level business plan designed to meet identified business goals

-Assure complete and accurate payment for services through comprehensive documentation in the patient chart

Autonomy

-Work independently, prioritize, and solve problems, take initiative, and advocate for their patients and the practice

-Actively participate in professional development through professional groups, committees within the organization and/or additional external experiences

-Maintain self-awareness and professionalism of individual actions and how they impact the practice, and healthcare industry

-Continuing education, including what is required to maintain employment at Minute Clinic, is the responsibility of the provider

Required Qualifications
MUST have at least 2 years working with patients who have type 2 diabetes 

-MUST be licensed and located in California

-MUST be bilingual and proficient in both speaking and writing in Spanish

-Minimum of two years of medically-relevant experience or equivalent

-Effective verbal, written, and electronic communication skills

-Outstanding organizational skills and ability to multi-task

-Initiative, problem solving ability, adaptability and flexibility

-Ability to work without direct supervision and practice autonomously

-Is proficient with information management and technology

-Capacity to collaborate with professional colleagues as necessary to provide quality care

-Basic Life Support (BLS) certification

COVID Requirements
CVS Health requires its Colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, or religious belief that prevents them from being vaccinated.

If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 10 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 45 days of your employment. In some states and roles, you may be required to provide proof of full vaccination before you can begin to actively work. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.

If you are unable to be fully vaccinated due to disability, medical condition, or religious belief, you will be required to apply for a reasonable accommodation within the first 10 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. In some states and roles, you may be required to have an approved reasonable accommodation before you can begin to actively work. If your request for an accommodation is not approved, then your employment may be terminated.

Preferred Qualifications
-Certification in Diabetes Management

-Have an interest in nutrition as a way to help people reduce or eliminate some medications (diet-agnostic to accommodate a variety of eating patterns)

-Have demonstrated experience working remotely with patients 

-Have demonstrated experience using digital tools to support patient success, including (but not limited to) food trackers, menu and shopping plans, etc.

Education
Completion of a:

Master’s Degree level Family Nurse Practitioner program with current National Board Certification and State of Employment license to practice in the Advanced Practice Nurse role required.

Business Overview
At MinuteClinic, a CVS Health business, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. See Job Description

Rancho Cucamonga, California

Continue serving and work with a purpose

As a CVS Health colleague, you'll find career opportunities across the organization and at every stage of your career. More important, your work will have an impactful purpose on someone's life, including your own. Learn more about how you can continue serving on your next mission at CVS Health.

Careers for Veterans and Military Spouses

 

"The military has an ethos that is grounded in purpose-driven service that’s bigger than the individual. The same holds true for us at CVS Health. You can talk to colleagues in any part of our business and they will be able to articulate our company’s purpose. Working here provides an opportunity for service members and military spouses to continue to serve, just in a civvies."

Similar jobs