Dallas, Texas

The IS Operations Consultant is responsible for providing strategic consulting and planning services with department or System-wide influence and impact. Utilizes in-depth knowledge and expertise of technology, change management, program/project management, technical quality management, process improvement and other Information Services specific technical or administrative areas in order to develop and implement strategic business and/or technical solutions. The essential functions of the IS Operations Consultant include the following:

+ Applies detailed analysis to assess current systems, practices, and procedures compared to industry best practice, and develops strategic recommendations to address areas of opportunity, resulting in technical or business solutions that are cost effective and meet business requirements.

+ Provides decision support to administration, business/clinical areas, department directors, and managers to support strategic and operational business or technology decisions.

+ Develops change management plans, and schedules in line with organizational strategic initiatives.

+ Facilitates strategic planning and design meetings to help identify business/technical strategies and corresponding system and solution needs required to support those identified strategies.

+ Recommends technical and business processes changes that will allow greater efficiencies with significant benefit to the Organization.

+ Participates in the development and implementation of standard processes and activities related to change, operational improvement, integrated and end-to-end testing.

+ Ensures project quality assurance needs which could include: requirements gathering/assessment, environmental strategy, test plan/script development, and defect tracking.

The ideal IS Operations Consultant candidate will have project management, change management, critical thinking, analytical skills. Will also have the ability to interact with a variety of clients from different departments and at different levels including frequent interaction with System Executive Leadership.

+ **Specialty/Department/Practice –Service Management**

+ **Shift/Schedule** – 40 hours/week Monday - Friday

+ **Benefits –** Our competitive benefits package includes*:

+ Immediate eligibility for health and welfare benefits

+ 401(k) savings plan with dollar-for-dollar match up to 5%

+ Tuition Reimbursement

+ PTO accrual beginning Day 1

_*Note: Benefits may vary based upon position type and/or level._

**QUALIFICATIONS**

- EDUCATION - Bachelor's

- EXPERIENCE - A minimum of 5 years experience required

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Dallas, Texas

Baylor Scott & White Health is transforming healthcare for the Better, so that our patients and health plan members receive the high-value care they deserve when and where they need it. Our team of over 47,000 employees across more than 1,000 access points is committed to the well-being of every individual, family and community we serve.

Through innovation, education and care delivery, we strive to provide an exceptional customer experience, while working to make healthcare more convenient and more affordable.

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