Burbank, California

Job Summary:

The Customer Solutions Engineering team provides operational support for DMED's family of consumer-facing digital products, triaging between over 750 product issues in any given month, while at the same time providing feature development support in parallel with partner teams across the DMED Software Engineering organization. In addition to development support, the Customer Solutions team acts as the primary entry point for entry-level Software Engineers, providing a vehicle by which engineers joining the company have an opportunity to become acclimated with the DMED technology stack, gain exposure to all of our consumer-facing digital products, and truly discover passion-points within the software engineering realm. The goal is to groom well-versed Software Engineers towards an eventual transition into a focused role within other teams in the DMED Org. Since the creation of our team and the introduction of our process, we have successfully transitioned 15 engineers into such focused development roles.

This role will reside within the Sports Pillar of the Customer Solutions Engineering - Sports Consumer Products team.

As a Software Engineer I in Customer Solutions Engineering at Disney DMED, you will help build and maintain the highest-scale web applications enjoyed by fans across the globe, and the systems that help create, curate, and deliver content to Disney, ESPN, and ABC products worldwide. You will work with modern web technologies including JavaScript, React, Node, Mobx, RESTful APIs, Java, HTML5, and CSS3 to deliver scalable, elegant solutions for new product features and core architecture.

We are looking for someone who...
  • Is passionate about software engineering and related technologies
  • Demonstrates determination in finding solutions to complex puzzles
  • Has the curiosity to research and learn new technologies in all parts of the stack
  • Employs positive thinking and is able to work constructively in a diverse team setting
  • Values learning and being exposed to new experiences
  • Loves sports and wants to build the best experiences on the web
If this sounds like you, Customer Solutions Engineering wants your help! We bring in world-class talent to apply the latest technology to game-changing ideas. Come be a part of our team and help us find new ways to interact with sports fans, however and wherever they connect with sports.
Responsibilities:
  • Monitor, triage, and mitigation of issues for DMED's sports-focused consumer-facing products and tools, escalating issues as needed to Software Engineering teams across DMED.
  • Contribute to code base of DMED's sports products across all ESPN Editions and its affiliated sites (SEC Sports and XGames), collaborating with Front-End Engineering, Platform Engineering, and Product Management to build new site features and components.
Basic Qualifications:
  • Strong understanding of object-oriented programming concepts, and advanced knowledge of at least one object-oriented language
  • Experience with modern JavaScript, HTML5, CSS3 frameworks; familiarity with React and Node.js preferred
  • Demonstrated ability to learn relevant technologies
  • Strong communication skills and attention to detail
  • Driven and self-motivated
Required Education
BS Computer Science or related technical Additional Information:
#DMEDCXP

About Disney Media & Entertainment Distribution:

Comprised of the Company's international business units and various direct-to-consumer streaming services, Disney Media & Entertainment Distribution (DMED) aligns technology, media distribution and advertising sales into a single business segment to create and deliver personalized entertainment experiences to consumers around the world.
About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Technology LLC, which is part of a business segment we call Disney Media & Entertainment Distribution.

Disney Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Burbank, California

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

 From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success… The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of!

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

 

Similar jobs