Fort Worth, Texas


Experienced IT professional within the Desktop Engineering family developing and applying technical expertise in one or more IT disciplines that support Cook Children’s end user environment. Jobs in this family are responsible for imaging, deploying, supporting all equipment in the end-user realm. Supported areas include main hospital and surrounding facilities and off-site clinical and administrative locations located primarily in the N Texas area but may extend state wide requiring driving full size vans, and loading and unloading equipment.

In addition, they assist in the establishment, development, and promotion of standards across architectures, hardware and software components, and participation in the on-call rotation and availability as needed.

Disciplines for this job description include: Supporting desktop and laptop Windows based systems, iOS devices, thin clients, Chrome devices, printers, scanners, carts, audio/video/conferencing devices and applications, operating system and hardware troubleshooting, system based monitoring utilizing respective enterprise level monitoring tools, system imaging utilizing enterprise level tools, client side network troubleshooting.


  • Position requires at least 3 years of direct experience and a high school diploma or equivalent OR an Associate’s Degree (IS or related technical field preferred) and at least 2 years of direct experience.
  • Experience enterprise environments highly preferred.
  • BA/BS degree in IS or related technical field preferred.
  • A+ and/or Network+ certification is preferred.

Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.

Additional Information


Fort Worth, Texas

About Cook Children's Cook Children's Health Care System embraces an inspiring Promise – to improve the health of every child in our region through the prevention and treatment of illness, disease and injury. Based in Fort Worth, Texas, we’re proud of our long and rich tradition of serving our community.

Our not-for-profit organization is comprised of eight companies, including our Medical Center, Physician Network, Home Health Company, Northeast Hospital, Pediatric Surgery Center, Health Plan, Health Services Inc., and Health Foundation.  With more than 60 primary, specialty and urgent care locations throughout Texas, families can access our top-ranked specialty programs and network of services to meet the unique needs of their child.

For nearly 100 years we’ve worked to improve the health of children from across our primary service area of Denton, Hood, Johnson, Parker, Tarrant and Wise counties. We combine the art of caring with leading technology and extraordinary collaboration to provide exceptional care for every child. This has earned Cook Children's a strong, far-reaching reputation with patients traveling from around the country and the globe to receive life-saving pediatric care.

Similar jobs