Tucson, Arizona

**Company :**

HM Health Solutions

**Job Description :**

**JOB SUMMARY**

This director position will lead the transition of the PMO to the Agile delivery methodology. They will lead a “incubation/development” team to recruit and train new scrum masters. The position requires an individual with significant experience leading agile teams and developing Scrum masters. This leader will also be part of the mentoring and development of the existing leadership team as the entire organization transforms. Ongoing the Director will manage the matrixed team of Agile leaders for the entire organization.

**ESSENTIAL RESPONSIBILITIES**

+ Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity. Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority.

+ Provides primary intake point for work assignment in the value stream. Ensures that the balance of workload and assignment is correct across the team.

+ Reviews identified risks across the projects and provides input and direction regarding potential remediation. Resolves resource issues for projects through coordination with product managers and owners.

+ Engages in the go to green plan for all red projects. Supports the resolution of any escalated issue for the project.

+ Understand budget and resource utilization across the delivery domains. Escalate any issues regarding project profitability and review action plans with product owners. Ensure that change controls are being executed for projects.

+ Facilitate lessons learned activities for projects that are closing out. Ensure that all project artifacts are documented and archived.

+ Actively engage in all Red projects to resolve open issues. Be prepared to accept and manage escalations for projects in their domains. Have regular meetings with the stakeholders for critical projects. Ensure that any issues for project are properly escalated to senior leadership as appropriate.

+ Other duties as assigned or requested.

**EDUCATION**

**Required**

+ Bachelor's Degree in Healthcare, Business, Information Technology or related field

**Substitutions**

+ 6 years related and progressive experience in lieu of Bachelor's degree (Highmark Experience Preferred)

**Preferred**

+ None

**EXPERIENCE**

**Required**

+ 10 years in Project Delivery

+ 10 years of Client Relationship Management

**Preferred**

+ Highmark experience preferred

+ 5 years with Team Leadership and Management

**LICENSES OR CERTIFICATIONS**

**Required**

+ None

**Preferred**

+ PMI - Project Management Professional

**SKILLS**

+ Project Management

+ Financial Planning and Management

+ Strong Communication Skills

+ Problem Management and Resolution

+ Working in a Matrixed Organization

+ Client Expectations Management

**Language (Other than English)**

None

**Travel Required**

25% - 50%

**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**

Position Type

Office-Based

Teaches / trains others regularly

Rarely

Travel regularly from the office to various work sites or from site-to-site

Occasionally

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Rarely

Lifting: 25 to 50 pounds

Never

**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._

**_Compliance Requirement:_** _This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._

_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._

_Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( _https://www.eeoc.gov/sites/default/files/migrated\_files/employers/poster\_screen\_reader\_optimized.pdf_ )

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For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J191726

Tucson, Arizona

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