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Job Description

Job Description
Are you interested in the exciting challenges of building and operating large-scale distributed infrastructure for the cloud? Oracle's Cloud Group is building its next generation of Cloud IaaS/PaaS/SaaS technologies that operate at high scale in a broadly distributed multi-tenant environment. Our mission is to provide our customers with an enterprise level cloud infrastructure platform that delivers unmatched reliability, scalability and performance for mission-critical databases, applications, and workloads.

https://cloud.oracle.com/cloud-infrastructure

About the role:

We are building the next generation IaaS cloud and the next generation cloud support experience to go with it. We are building a team of energetic, customer-focused site reliability engineers(SREs) to build a world-first and best in class customer experience blending sys admin, database engineering, and cloud disciplines. You'll be part of a team that learns deeply how our cloud platform works so you can be the bridge between Engineering and Operations. As part of the broader Engineering organization, you will act as the voice of the customer to influence product features and plans to improve customer experience. This role is integral to the success of our customer relationships and is critical to the success of the platform.

While the location is not critical, west coast or pacific time zone is preferred.

Responsibilities:
  • Design, write and deliver software to improve the availability, scalability, latency, and efficiency of Oracle DBaaS service.
  • Drives and actively participates in the resolution of complex technical issues spanning DBaaS (ExaCS/Autonomous) services and works towards ensuring highly scalable database service under strict SLAs by developing solutions to complex problems and incidents
  • Act as a trusted technical advisor to customers and solve complex Infrastructure and DevOps challenges.
  • Create and deliver best practices recommendations, sample code, technical documents.
  • Contribute to making our infrastructure simple, reliable, and easy to operate.
  • Participate in the design and architecture of large scale Distributed DBaaS Service features.
  • Participate in research and prototyping (proof of concept) different aspect of Oracle DBaaS service.
  • Define and develop monitoring infrastructure criterias (SLIs, SLOs) for Oracle DBaaS service.
  • Solve complex and difficult problems and build automation to prevent problem recurrence.
  • Participate in DBaaS service capacity planning and demand forecasting, software performance analysis and system tuning.
  • Conduct periodic on call duties

Requirements:
  • At least a Bachelor's degree, in Computer Science, MIS or another technical field, or equivalent work experience.
  • Advanced Scripting/coding skills (Shell, Perl and Python) . Knowing C/C++ and Java is nice to have.
  • Experience in Building and managing Linux OS systems with good understanding how the Linux kernel works (IO, Network,...etc).
  • Experience in Building and managing Virtualized systems (KVM, OVM, Containers/Docker) and ability to read and understand source code.
  • Experience troubleshooting complex software and/or networking issues.
  • Strong understanding of distributed computing, cloud concepts and platforms.
  • Very strong analytical skills to identify problems root cause
  • Experience with Oracle databases including RAC, Data Guard, Oracle GI (clusterware, ASM), RMAN preferred.
  • Experience with Oracle Exadata strongly preferred.
  • Experience in cloud technical support, operations, NOC or similar is preferred, but not required.
  • Proven ability to quickly learn new technical domains and then train others.
  • Great verbal and written communication skills.

Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc.

As a member of the software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. You will be responsible for defining and developing software for tasks associated with the developing, designing and debugging of software applications or operating systems.

Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. 7 years of software engineering or related experience.

Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. Design and develop designs, architectures, standards, and methods for large-scale distributed systems. Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning.

Work with Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Responsible for the design and delivery of the mission critical stack, with focus on security, resiliency, scale, and performance. Authority for end-to-end performance and operability. Partner with development teams in defining and implementing improvements in service architecture. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Utilize a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations. Understand and explain the affect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies.

A BS or MS in Computer Science, or equivalent. Identifies and implements complex solutions to knowledge of server hardware and software configuration, networking, standard internet services, scripting languages, cloud computing patterns, technology security and compliance. Experience running large scale customer facing web services. Identifies and implements complex solutions to understanding of load balancing technologies and experience with development in programming languages, databases and big data stores, and container technologies. Work involves defining and documenting technical architecture of complex and highly scalable products. A minimum of 8+ years experience of running large scale customer facing web services.

If you are a Colorado resident, Please Contact us or Email us at oracle-salary-inquiries_us@oracle.com to receive compensation and benefits information for this role. Please include this Job ID: 129224 in the subject line of the email.

About Us

Innovation starts with inclusion at Oracle. We are committed to creating a workplace where all kinds of people can be themselves and do their best work. It's when everyone's voice is heard and valued, that we are inspired to go beyond what's been done before. That's why we need people with diverse backgrounds, beliefs, and abilities to help us create the future, and are proud to be an affirmative-action equal opportunity employer.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, age, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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For over three decades, Oracle has been the center of innovation for business software—birthplace of the first commercially available relational database, the first suite of internet-based applications, and the next-generation enterprise-computing platform, Oracle Fusion. Today, Oracle provides the world's most complete, open, and integrated business software and hardware systems, with more than 370,000 customers—including 100 of the Fortune 100—representing a variety of sizes and industries in more than 145 countries around the globe. And Oracle's 104,500 global employees—including 30,000 developers working full-time on Oracle products—are critical to that success.

Oracle recruiters are always searching for brilliant employees with an entrepreneurial spirit, looking for a work culture where innovation is the goal, hard work is expected, and creativity is rewarded. Oracle employees enjoy competitive salaries, excellent health benefits, and a network of like-minded co-workers that drive innovation across the entire technology industry.

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