Dallas, Texas

This is the big leagues. AT&T is a world leader in communications, business solutions and entertainment.  As part of our Business Sales team, you'll work with small to large enterprises as well as government agencies to sell our full-scale business solutions.
 
Our wireless division serves 95 percent of the Fortune 100 companies and counts more than 80 percent of the Fortune 500 and more than 1200 federal, state, and local government agencies as customers.  Companies and organizations with the most complex networking and communications requirements in the world look to our powerful global IP backbone network, extensive portfolio and expertise to help them increase business velocity by making them more productive, collaborative, competitive, and cost-effective.
 
You'll be part of the team that walks our customers through AT&T's cutting-edge products, shows them the benefit of our advanced services, and ultimately closes the deal. We aren't just the phone company anymore and you aren't just any sales person. 
This could be your chance to join a company that's known for being innovative, successful and ahead of the curve.
 
With AT&T's history of success and commitment to emerging technologies, this is the ideal sales environment for a professional looking to build an amazing career.
 
As part of the sales team, the AT&T Technical Consultant 3, provides technical sales support to assure successful customer integration and implementation of Wireline, Wireless and IT Products/Services. Collaborates and contributes to unit sales plan through a diverse scope of pre-sales and/or post-sales technical consulting activities requiring complex solutions.  Strong Pre-Sales experience with Voice Engineering, and Contact Center desired.  Avaya design experience required; Cisco, Genesys, and Five9 design experience desired.   
 
 Roles and responsibilities of the AT&T Technical Consultant include, but are not limited to the following:
  • Consults on technical issues during joint sales call with AT&T sales representatives providing technical support
  • Consult with customers in selling and supporting company products and systems
  • Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors
  • Support unit sales plan through pre-sales and/or post-sales technical consulting activities
  • Provide technical expertise in sales presentations, product demonstrations, and installation and maintenance of company products to ensure that the system is functioning according to specifications.
  • Answer customer inquires concerning system software and applications and provides software development and consultation to prospective users.
  • Analyze practices, procedures and data to determine answers to technical issues
  • Understand, develop and deliver systems/applications solutions to customers business, information, technical and educational needs
  • Follow both standard & unique non-standard practices and procedures in analyzing situation or data from which answers cannot be readily obtained
  • May build a mini-application, based on customer requirements, to demonstrate feasibility of the application, often requiring rapid prototyping
  • Create recommendations, and implements new methods, techniques, and/or procedures
  • Position Self and Subject Matter Expert, Mentor and coach
  • Lead technical discussions in client meetings across multiple levels and disciplines to identify business and technical needs, issues and priorities.
  • Formulate responses to customer inquiries/questions concerning highly complex system software and applications, and provides software development and consultation to prospective users
  • May work at customer site, remote response center, corporate location and or other site as needed
  • Travel as needed

Required Skills and Experience:
  • Five to seven years of relevant experience
  • Strong Pre-Sales experience with Voice Engineering, and Contact Center desired.
  • Avaya design experience required; Cisco, Genesys, and Five9 design experience desired. 
  • Five or more years of previous sales engineering and/or technical sales consultation experience 
  • Full working knowledge of assigned company products and services
  • Seasoned in- depth knowledge of functional/process area and considered a subject matter expert.
  • Exceptional corporate presentation, and relationship-building skills
  • Strategic thinker with sales intelligence, a strong presence and the ability to create, influence, and drive customer vision
  • Effective writing skills; ability to support the development of technically focused, solutions-oriented sales proposals
  • Demonstrated ability to translate business requirements into technology based solutions
  • Extensive working knowledge of AT&T company products and services
  • In-depth knowledge of functional/process areas
  • Strong communication skills to collaborate with internal cross-functional organizations and customers
  • Excellent customer communications, interaction and presentation skills are required.
  • Must be a team player, who is self-motivated, organized and pays strict attention to detail
  • Strong analytical and problem solving skills
  • Ability to travel as needed 
Desired Skills, Experience, Education and Certificaion:
  • Seven or more years experience in a similar position within the same industry
  • Proven ability to work with wide range of organizations and extended teams
  • Network Engineering and/or Capacity Planning Expertise
  • Project Management Experience
  • One or more of the following Industry certifications are highly desirable: Cisco Certified Design Associate (CCDA) Cisco Certified Voice Professional (CCVP). Microsoft Certified Systems Engineer (MCSE)
  • BS degree in technical related field, Computer Science or Engineering preferred

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws


Dallas, Texas

AT&T is bringing it all together for our customers, from revolutionary smartphones to next-generation TV services and sophisticated solutions for multi-national businesses.

For more than a century, we have consistently provided innovative, reliable, high-quality products and services and excellent customer care. Today, our mission is to connect people with their world, everywhere they live and work, and do it better than anyone else. We're fulfilling this vision by creating new solutions for consumers and businesses and by driving innovation in the communications and entertainment industry.

We're recognized as one of the leading worldwide providers of IP-based communications services to businesses. We also have the nation's most reliable 4G LTE network.* We also have the largest international coverage of any U.S. wireless carrier, offering the most phones that work in the most countries. AT&T operates the nation's largest Wi-Fi network** including more than 32,000 AT&T Wi-Fi Hot Spots at popular restaurants, hotels, bookstores and retailers, and provides access to nearly 1 million hotspots globally through roaming agreements.

AT&T U-verse is TV inspired by you. It's TV the way you want it, with tons of cool features and capabilities. AT&T is the only national TV service provider to offer a 100-percent IP-based television service. It's part of our "three-screen" integration strategy to deliver services across the three screens people rely on most - the mobile device, the PC and the TV.

As we continue to break new ground and deliver new solutions, we're focused on delivering the high-quality customer service that is our heritage.

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