Job Overview:

The Service Technician II provides maintenance, service, and repair for commercial cooking equipment, commercial refrigeration and or commercial HVAC. 

Primary Responsibilities:

  • Diagnoses, troubleshoots, and repairs commercial  cooking kitchen equipment, refrigeration, and or HVAC.
  • Communicates status updates for part order(s) and repairs with branch support and customer.  
  • Completes service calls accurately and timely. 
  • Audits truck stock to ensure required parts are stocked.
  • Ensures service vehicle, tools, and uniforms are consistent with Whaley standards of safety. 
  • Meets on-call requirements.

  • Three years of experience in commercial kitchen repair and or refrigeration/HVAC. 
  • High school graduate/GED or the equivalent in experience

Skills, Abilities and Other Requirements:

  • Ability to work independently
  • Ability to accurately diagnose and troubleshoot: automotive, electrical, installation, and mechanical background is a plus. 
  • Journeyman License and or CFESA certification not required, but would be a plus.  
  • Strong attention to detail.
  • Excellent communication and soft skills.
  • Good driving record
We Offer:
  • Sign-On Bonus For  Experienced Technicians
  • Competitive Salary & On-call Pay
  • Company Vehicle & Cell Phone
  • Uniforms Provided
  • Meters & Test Equipment
  • Continuing Education
  • Industry Certification
  • 401k & Profit Sharing
  • Paid Holidays & Vacation
  • Medical & Dental Benefits
  • Short-Term Disability
  • Long-Term Disability Insurance (company paid)
  • Life Insurance (company paid)
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.   


Family-owned and operated, Whaley Foodservice Repairs began in 1944 as Whaley Electrical Service, providing service on major electrical equipment like printing presses, rock quarry crushers and conveyors, and automated car washes.  With acquired electrical control expertise to support these type of applications, it was easy for our technicians to troubleshoot and repair electrical restaurant equipment, which dominated the early industry landscape. As the fast food restaurant industry exploded in the 1960s, food equipment repair service became essential to maintaining a thriving business.  As demand for these services developed, Whaley Foodservice Repairs stepped up to the plate to become one of the first food service equipment repair companies of its kind in the Southeast.   Prior to the dramatic surge in demand, Whaley Foodservice Repairs had already developed expertise in service and a significant spare parts inventory by supporting the "Mom and Pop" restaurant community throughout the 1950s.  This early development propelled the company into an unchallenged leadership position as the chain restaurant boom began. By 1990, the total focus of the company shifted to accommodate the unrelenting demand for food service equipment repair.  In recognition of our total dedication to this industry, our name was revised to Whaley Foodservice Repairs.  Today, Whaley Foodservice Repairs continues to be family-owned and operated under the third-generation leadership of Wells Whaley.  With over 65 years in the food service industry, we are proud to be one of the largest independent commercial food equipment service companies in the United States. We look forward to continuing to serve our customers as we expand our operations throughout the Southeast.

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