Wellesley Hills, Massachusetts

Job Description
CVS Clinical Trial Recruitment partners with leading global biopharma clients to deliver qualified patients into ongoing pharmaceutical clinical trials in order to improve and accelerate clinical research for drug and vaccine development. The Patient Recruitment Campaign Manager is responsible for ensuring flawless delivery of Clinical Trial Recruitment product to key clients, taking an innovative consultative approach to guide our clients to improve clinical trial recruitment.

What you'll do:

• Work cross-functionally across analytics, call center, CVS store teams, digital, and IT colleagues delivering on sold Recruitment projects.
• Responsible for the day-to-day management from the Operations perspective, including project management as needed, partnering closely with Enterprise Analytics, Account Management, and Business Development; further manage communications channels and delivery including email, phone, and in-store interventions
• Understand, translate, and recommend operational approaches to clients, taking an innovative consultative approach to client delivery to improve Recruitment conversion
• Identifies gaps in processes or organization in order to drive teams to develop and implement solutions based on a broad view of the organization
• Maintain and deliver comprehensive reporting, metrics, and executive reporting, which will be directly deployed for process innovation and optimization of recruitment operations
• Work in a demanding clinically focused space with leading Pharma and government partners. The role is client facing with top Pharma partners.

Required Qualifications
• 5+ years of experience in healthcare, consulting, or clinical trials industries
• 3+ years of experience either in process innovation and optimization or Reporting, analytics, and metrics
• 3+ year in leading cross functional individuals

COVID Requirements
COVID-19 Vaccination Requirement
CVS Health requires its Colleagues in certain positions to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.
  • If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 30 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 60 days of your employment. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.
  • If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 30 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, then your employment may be terminated.

Preferred Qualifications
Knowledge of:
• Broader healthcare industry landscape and issues
• Clinical or technical knowledge sufficient to deliver and maintain leading investigational studies for Clinical Trial partners

Skill In:
• Process innovation and optimization
• Reporting, analytics, and metrics

Ability To:
• Be client and Senior Leadership facing
• Evaluate and oversee analytical product
• Lead cross functional individuals
• Work cross-enterprise to develop and improve operations

Bachelor's Required

Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. See Job Description

Wellesley Hills, Massachusetts

Continue serving and work with a purpose

As a CVS Health colleague, you'll find career opportunities across the organization and at every stage of your career. More important, your work will have an impactful purpose on someone's life, including your own. Learn more about how you can continue serving on your next mission at CVS Health.

Careers for Veterans and Military Spouses


"The military has an ethos that is grounded in purpose-driven service that’s bigger than the individual. The same holds true for us at CVS Health. You can talk to colleagues in any part of our business and they will be able to articulate our company’s purpose. Working here provides an opportunity for service members and military spouses to continue to serve, just in a civvies."

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