About the teamThe SRE team at Zillow Group empowers ZG Product Teams to efficiently run “Zillow 2.0” services by reducing human error, aggressively focusing on automation, and providing deep insight into application behavior and health. We do that by incorporating aspects of software engineering and applying them to infrastructure and operations problems as a way to build and manage scalable and reliable distributed software systems.
About the role
As a Senior Manager, Site Reliability Engineering, you will manage a team of Site Reliability Engineers who are working to build the systems and infrastructure that power “Zillow 2.0.” You will also have an opportunity to:
Lead and mentor a team of 10+ Site Reliability Engineers, including one manager.
Align the team’s capabilities and interests with the company’s needs and values.
Engage technically with Product Engineering when driving execution on project work and when dealing with production incidents
Represent your team effectively in technical discussions, priority setting, and postmortems.
Influence the technical and cultural development of broader organizations, including Cloud, Infrastructure, Platform, and Product Engineering.
Raise the bar for provable reliability, quality, and security.
Plan a sustainable roadmap with measurably valuable but realistically attainable goals and deliver durable, systematic, improvements.
Who you are
5+ years of software engineering, SRE, or technology operations engineering experience in a cloud-based, highly customer-focused environment. Hands-on Kubernetes experience is a significant plus.
5+ years experience successfully leading a team of 5 or more engineers, in a role that included both production support and project delivery responsibilities. Experience managing managers is a plus.
Ability to write and review code in at least one language. You are comfortable reviewing both functional implementation and tests.
Take enjoyment in anticipating how systems fail, how failure can be designed for, how it can be monitored, and what constitutes good SLI/SLOs.
Skilled in communicating, in an appropriate technical depth, with a variety of audiences, from engineers to upper management.
Have a passion for automation.
Get to know us
Zillow is reimagining real estate to make it easier to unlock life’s next chapter.
As the most-visited real estate website in the United States, Zillow® and its affiliates offer customers an on-demand experience for selling, buying, renting or financing with transparency and nearly seamless end-to-end service. Millions of people visit Zillow and its affiliate sites every month to start their home search, and now they can rely on Zillow to help them finish it — and no matter what job you're in, you will play a critical role in making this vision a reality.
At Zillow, we're powered by our innovative and inclusive work culture, where everyone has the flexibility, support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to redefine the employee experience, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits. But don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Fortune’s 100 Best Companies to Work For® List 2021 Bloomberg Gender-Equality Index 2021, Human Rights Campaign (HRC) Corporate Equity Index and HRC’s Best Place to Work for LGBTQ Equality 2021, Fortune Best Workplaces for Technology 2020, Fortune Best Workplaces for Millennials 2020, Fortune Best Workplaces for Parents 2020, and the Deloitte Technology Fast 500.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at RecruitingAccessibility@zillowgroup.com.
Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.
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