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Job Description

Trust Services Program Manager

Location : United States (East Coast) or Canada

As part of Oracle+NetSuite's Trust Services Team, the Trust Services Program Manager will own and drive the Oracle Corporate Security Solution Assurance Program (CSSAP) for all of NetSuite. The role is a combination of skillsets from project and program management and technical knowledge to help support and guide NetSuite teams through this complex process.

The Trust Services Program Manager will use their skills in collaboration, relationship-building, and communication with internal teams and stakeholders to align NetSuite's process with CSSAP, ensuring on-time and quality delivery of various solutions: both products and services. The goals of the Trust Services Program Manager are to become an expert in CSSAP and to provide a single point of contact for NetSuite's implementation of CSSAP.

Responsibilities

• Partner, support and collaborate with all teams to plan and execute CSSAP on assigned projects

• Develop and manage a detailed project schedule, timeline, milestones, and work plan, revising as appropriate to meet changing needs and requirements

• Coordinate internal team resources to meet the CSSAP process requirements

• Identify key metrics and continuously monitor and analyze NetSuite's performance, and recommend improvements as appropriate

• Manage the day-to-day, project administration, reporting and presentations as needed

• Provide project updates to stakeholders detailing status, challenges and next steps

• Create and deliver CSSAP awareness sessions to stakeholders

• Stay in lockstep with the Oracle CSSAP updates, changes, and communicate to NetSuite

• Be flexible working with overseas teams during off-hours Qualifications

• BA/BS degree or equivalent practical experience, 7+ years in project and/or program management

• Relevant work experience in information security or security assurance/compliance

• Knowledge of technology and security topics including software development lifecycle, web application security, infrastructure hardening and security baselines, network security, web server, and database security

• Hands on working knowledge of Microsoft Office, Confluence, Jira, project management and planning tools

• Proven success working with all levels of management

• Solid organizational skills including attention to detail and multi-tasking

• Demonstrated ability to develop and deliver concise and effective communication

• Excellent problem-solving, and decision-making skills

• Theoretical and practical project management knowledge of techniques and methods

• Highly self-motivated and directed

Life at Oracle:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran's status or any other characteristic protected by law. At Oracle, we don't just value differences-we celebrate them. We're committed to creating a workplace where all kinds of people work together. We believe innovation starts with diversity and inclusion

Develops and executes programs and processes to reduce information security risk and strengthen Oracle's security posture.

Supports the strengthening of Oracle's security posture, focusing on one or more of the following: risk management; regulatory compliance; threat and vulnerability management; incident management and response; security policy development and enforcement; privacy; information security education, training and awareness (ISETA); digital forensics and similar focus areas.
Risk Management: Brings advanced level skills to assess the information security risk associated with existing and proposed business operational programs, systems, applications, practices and procedures in very complex, business-critical environments. May conduct and document very complex information security risk assessments. May assist in the creation and implementation of security solutions and programs.
Regulatory Compliance: Brings advanced level skills to manage programs to establish, document and track compliance to industry and government standards and regulations, e.g. ISO-27001, PCI-DSS, HIPAA, FedRAMP, GDPR, etc. Researches and interprets current and pending governmental laws and regulations, industry standards and customer and vendor contracts to communicate compliance requirements to the business. Participates in industry forums monitoring developments in regulatory compliance.
Threat and Vulnerability Management: Brings advanced level skills to research, evaluate, track, and manage information security threats and vulnerabilities in situations where in-depth analysis of ambiguous information is required.
Incident Management and response: Brings advanced level skills to respond to security events, identifying possible intrusions and responding in line with Oracle incident response playbooks. May operate as Incident Commander on serious incidents.
Digital Forensics: Brings advanced level skills to conduct data collection, preservation and forensic analysis of digital media independently, where an advanced understanding of forensic techniques is required.
Other areas of focus may include duties providing advanced level skills and knowledge to manage Information Security Education, Training and Awareness programs. In a Corporate Security role, may manage the creation, review and approval of corporate information security policies.
Mentors and trains other team members.
Compiles information and reports for management.

Minimum of 8 years experience in information systems, business operations, or related fields, at least 5 years of which must be from at least one of the following: Information security risk management; information security program management; Industry/Government security compliance program management (ISO-27001, GDPR, HIPAA, FedRamp, etc.); threat and vulnerability management; incident management and response; security policy development and enforcement; privacy, information security education, training and awareness (ISETA), information security solutions development, etc. required.
Strong knowledge of: Cloud architecture and security principles. Risk Management Frameworks. *nix and Windows system administration.
Experience with: Logging and log analysis. Identity management principles and technology.
Preferred but not required qualifications include: Bachelor-level university degree in a relevant field from an accredited university, or equivalent. CISSP, CISM, CISA, CIPP or other equivalent certification. Comprehensive knowledge of security design for networks, databases, infrastructure, and cloud computing. Experience writing security incident and vulnerability reports for leadership and other stakeholders. Ability to effectively communicate and influence secure product and network design in a collaborative environment. Comprehensive knowledge of digital forensics. Strong knowledge of web technologies, middleware, database, OS, firewalls, network communication protocols and methods. Knowledge of encryption technologies and architectures. Expert level experience in evaluating and assessing security threats across a variety of environments and industries. Expert level understanding of secure networking principles, routers, switches and load balancers.

If you are a Colorado resident, Please Contact us or Email us at oracle-salary-inquiries_us@oracle.com to receive compensation and benefits information for this role. Please include this Job ID: 129541 in the subject line of the email.

About Us

Innovation starts with inclusion at Oracle. We are committed to creating a workplace where all kinds of people can be themselves and do their best work. It's when everyone's voice is heard and valued, that we are inspired to go beyond what's been done before. That's why we need people with diverse backgrounds, beliefs, and abilities to help us create the future, and are proud to be an affirmative-action equal opportunity employer.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, age, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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For over three decades, Oracle has been the center of innovation for business software—birthplace of the first commercially available relational database, the first suite of internet-based applications, and the next-generation enterprise-computing platform, Oracle Fusion. Today, Oracle provides the world's most complete, open, and integrated business software and hardware systems, with more than 370,000 customers—including 100 of the Fortune 100—representing a variety of sizes and industries in more than 145 countries around the globe. And Oracle's 104,500 global employees—including 30,000 developers working full-time on Oracle products—are critical to that success.

Oracle recruiters are always searching for brilliant employees with an entrepreneurial spirit, looking for a work culture where innovation is the goal, hard work is expected, and creativity is rewarded. Oracle employees enjoy competitive salaries, excellent health benefits, and a network of like-minded co-workers that drive innovation across the entire technology industry.