St. Louis, Missouri

Job Summary Under immediate supervision, is responsible for registration of patients and processing/resolution of registration reports and edits. Job Duties Greets and assists visitors and patients; obtains initial patient information, including demographic and insurance information; reviews and maintains patient data; performs time of service payment collection and posting. Verifies patient account information through automated processes, registration interfaces, patient contact, or payer contact. Identifies issues/trends with payers; investigates and corrects errors; researches missing or incorrect account information; appropriately updates account activity, including accounts receivable invoices. Maintains medical and insurance referral records; examines and resolves patient referral issues. Resolves registration and claim edits and completes registration reports (differences, fatal, etc.) to accommodate processing of charge entry and claim submissions. Investigates and resolves issues with accounts. Performs other duties as assigned. Knowledge, Skills and Abilities Knowledge of various insurance requirements and medical terminology Verbal and written communication skills Strong interpersonal/human relations skills Ability to maintain a positive attitude in the workplace Display excellent customer service at all times with both internal and external customers Ability to approach problems/decisions analytically Ability to maintain acceptable production and quality assurance standards according to department policy Ability to maintain confidentiality Ability to operate computer Minimum Qualifications High School Diploma or equivalent; supplemented with one to three (1-3) years of related experience. Vaccine Protocol Saint Louis University requires COVID-19 vaccinations for all students, staff, and faculty who are physically present on our St. Louis campuses. As a prospective and/or a new employee at Saint Louis University, you will be/are required to comply with the Universitys vaccination protocol. Proof of full vaccination is required before the start of employment in order to work at Saint Louis University. If you are not vaccinated, you are required to begin the vaccination process at the time of your first day of employment and submit proof of full vaccination within 30 days of your start date. Exemptions may be granted on the grounds of religious beliefs or medical circumstances. Failure to comply with the vaccine requirement within 30 days of an employees start date will result in termination of the employment.

St. Louis, Missouri

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