Cerritos, California

At a glance:
  • Are you a client-focused leader skilled at managing a team that supports technical pre-sale activities?
  • Can you commit to a sales engineer position supervising the evaluation of networking requirements for data, voice and video?
  • Do you desire a competitive salary with lucrative benefits and a focus on professional development?
Our company:

At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.

Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving Americas largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprises industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.

Highlights:

As a Manager of Sales Engineering in National Accounts, you focus on ensuring client satisfaction by simplifying their complex business needs. You accelerate growth by mentoring and managing a cross-functional sales engineering team through pre- and post-sales activities. You are passionate about guiding your team to understand the demands of commercial clients. You excel at meeting client goals and creating demand for the future by mentoring teams to outline cost-effective combinations of data, voice, cloud and video services.

Using your understanding of client needs, you work closely with sales teams to showcase the benefits of Spectrum Enterprise products. You are enthusiastic about sharing your product knowledge and motivating clients to share in that enthusiasm through informative technical sales proposals and presentations. You propel the sales cycle interacting with accounts across the Spectrum Enterprise footprint and managing a team within an office environment. You report directly to the Manager of National Sales Accounts for goals, guidance and assistance.

Position benefits:
  • Competitive salary with bonus.
  • Health, vision and dental insurance.
  • 100% company match 401(k) up to 6%.
  • Company funded retirement accumulation plan for an additional 3%.
  • Education assistance.
  • Pretax childcare spending account.
  • Paid holidays, vacation days, personal days and sick days.
  • Employee discount on spectrum services where available.
What you will do:
  • Be an inspiring member of the Commercial Services organization by leading Sales Engineers in the support of technical pre-sale activities to achieve monthly sales and revenue goals.
  • Provide, direction, vision, budgeting, forecasting, staff evaluations, monitoring and reporting on all Sales Engineering activity for senior leadership to leverage.
  • Enhance the team performance by assisting with training needs assessment and developing training curriculums and schedules.
  • Mitigate risks by maintaining compliance for all activities and projects in accordance with the Spectrum Enterprise policies and applicable laws.
  • Increase efficiency by recruiting, hiring and training talented team members utilizing a hands-on team development program.
  • Accelerate sales by evaluating and identifying engineering team performances and assigning projects accordingly.
  • Maintain an effective team by setting and rewarding goals, addressing complaints and resolving issues.
  • Maximize sales by conducting internal training sessions and technical product reviews with Strategic Account Executives, Strategic Account Representatives, Strategic Account Managers and Major Account Executives.
  • Resolve pre- and post-sale issues by serving as a liaison between clients, sales teams and internal departments.
  • Ensure a successful sales cycle by managing the requirement gathering process and providing face-to-face consultations during the sales process.
  • Continuously improve product and service offerings by remaining at the forefront of knowledge and emerging technology trends.
Required keys for success:
  • Two or more years of experience in a Sales Engineering management or supervisory role.
  • Eight or more years of sales engineer experience in a telecommunications environment.
  • Familiar with corporate data security methods.
  • Track record of consultative selling of virtual private network (VPN), voice over internet protocol (VoIP), internet and wide area network (WAN) fiber-based services to enterprise level clients.
  • Detailed knowledge of Metro Ethernet, local area network (LAN), WAN, network management, dynamic routing protocols, bandwidth utilization and troubleshooting.
  • Working knowledge of domain name system (DNS), transmission control protocol/internet protocol (TCP/IP), firewalls, VPNs and other corporate data security methods.
  • Confident when presenting technical information to large groups.
  • Deadline-driven with the ability to multi-task and manage change with shifting priorities.
  • Valid drivers license, a safe driving record and availability to travel.
  • Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Visio.
  • Effective written and spoken English communication skills with all levels of an organization.
How you will stand out from the crowd:
  • Vendor and sales experience.
  • Solid verbal and written interpersonal skills.
  • Familiar with Spectrum Enterprise product suite and culture.
Your education:
  • Bachelors Degree in engineering, computer science, IT or a related field, or an equivalent combination of education, training and experience (required).
  • Cisco Certified Data Associate (CCDA) or Cisco Certified Network Associate (CCNA) (required).
  • Metro Ethernet Forum Carrier Ethernet Certified Professional 2.0 (MEF-CECP 2.0) (preferred).
  • Cisco Certified Network Professional (CCNP) Certification (preferred).
SEN540 294160-1 294160BR

Cerritos, California

Spectrum's Product and Services are powered and innovated by Charter Communications, Inc. the leading broadband communications company in the United States. Our company provides a full range of advanced broadband services, including Spectrum TV™ video entertainment programming, Spectrum Internet™ access, and Spectrum Voice™. Spectrum Business® similarly provides scalable, tailored, and cost-effective broadband communications solutions to business organizations, such as business-to-business Internet access, data networking, business telephone, video and music entertainment services, and wireless backhaul. The advertising sales and production services are sold under the Spectrum Reach™ brand. News and sports networks are operated under the Spectrum Networks brand.  

Our commitment to serving customers and exceeding their expectations is the bedrock of our business strategy and it’s the philosophy that guides our more than 95,000 employees.

Your next career can be as impactful as your last one. As a veteran or active military service person, you have the skills, talent, and training to make a difference at Spectrum. More than 11,000 veterans have already found a home at our advanced TV, Internet, Voice and Mobile company. You can find yours, too, in areas like Technical Operations, Field Operations, Network Operations, Construction, Engineering, Sales, and more. When you join us, you join a company dedicated to you and your success.