Irving, Texas

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application. 

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Chief Operating Office (COO) is responsible for delivering a more consistent approach to business operations across Wells Fargo, strengthening the company’s risk and control infrastructure, and delivering effective and efficient enterprise services to employees and customers.

The COO group includes the head of Operations, who is jointly responsible for line of business operations with each of the five LOB CEOs. Operations functions include contact center operations, client servicing support, money movements within our businesses, lending operations, and other functions.

The COO group also includes a number of teams dedicated to strengthening Wells Fargo’s risk and control infrastructure. These include the Control Executive team; Regulatory and Policy Affairs; Enterprise Customer Excellence; Sales Practices Oversight and Management; and Strategic Execution and Operations.

The Chief Administrative Office, encompassing the Corporate Properties Group; Corporate Security; Enterprise Business Resiliency; Strategic Programs and Process Improvement; Enterprise Change Management; Supply Chain Management; and Data Management and Insights, delivers important services for our employees and customers.

Within the COO, the Payment Operations team includes core payment operations functions for each of the lines of business under leaders who have joint reporting relationships. Including Front Line Control for each of the lines of business and enterprise functions. The Payments Operations Control team is responsible for partnering with the relevant business group to identify, assess, manage and mitigate current and emerging risk exposures associated with their activities and operations.

Specific responsibilities for this role include the following:

  • Support Payment Operations Control leadership in ensuring effective front line risk identification, measurement, monitoring, controls and mitigation, with a focus on SWIFT, and other Financial Market Utilities, including, but not limited to: CHIPS and FedWire
  • Engage in projects, initiatives and governance forums that monitor, identify and enhance systemic controls 
  • Identify and assess risks with the business
  • Promote/design and enhance existing controls in partnership with business owners and process engineers, including effectiveness measures, implementation support, validation of effectiveness post-implementation and controls evaluation based on defined triggers
  • Provide ongoing monitoring and assessment of the operating/control environment, including business environment changes and technology changes and enhancements
  • Promote a strong risk culture.


Required Qualifications

  • 7+ years of experience in risk management or 7+ years of financial services industry experience, of which 5+ years must include direct experience in risk management



Desired Qualifications

  • Experience working with changing priorities and deadlines
  • Ability to exercise independent judgment to identify and resolve problems
  • Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to interact with all levels of an organization
  • Advanced Microsoft Project skills
  • Advanced Microsoft Visio skills
  • Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
  • Excellent verbal, written, and interpersonal communication skills



Other Desired Qualifications
  • Experience with Shared Risk Assessment Platform (SHRP). 
  • Knowledge and understanding of financial services industry: control, technology, compliance, risk management, or audit operations 
  • Familiarity with SWIFT, and other Financial Market Utilities, including, but not limited to: CHIPS and FedWire
  • Experience working in or closely with the payment initiation or operations lines of business (or external equivalents) sufficient to demonstrate a working knowledge of payment products/services, key processes/systems, and organizational structure
  • An understanding of enterprise Risk Management Framework (RMF) concepts and policies across risk types (regulatory, financial crimes, credit, operational, etc.), including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance. 
  • Knowledge, understanding, and experience with tracking deliverables and coordinating tasks and activities; managing issues and risks; driving to achievement of objectives 
  • Strong organizational, multi-tasking, and prioritizing skills
  • Strong risk management and compliance skills
  • Bachelor's Degree or higher 


Job Expectations

  • Ability to travel up to 10% of the time



Street Address

AZ-PHX-Northwest Phoenix: 2222 W Rose Garden Ln - Phoenix, AZ
IA-Des Moines: 801 WALNUT ST - DES MOINES, IA
MN-Minneapolis: 90 S 7th St - Minneapolis, MN
NC-Charlotte: 301 S Tryon St - Charlotte, NC
TX-Irving: 250 E John Carpenter Freeway - Irving, TX
TX-DAL-Downtown Dallas: 1445 Ross Ave - Dallas, TX



Disclaimer

    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.
    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.



Benefits Summary

Benefits
 

Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.

Irving, Texas

At Wells Fargo, we’ve been proudly supporting military veterans and their families for more than 170 years.

We value the leadership, discipline, and skills you’ve gained through your service to our country and recognize the contributions our veteran team members bring to the table. We’re so committed to hiring and retaining military veterans, veterans with disabilities, National Guard members, and Reservists that we’ve made it our goal is to employ 20,000 veterans by 2020.

As a Wells Fargo team member, you’ll find a work culture that is team-oriented, collaborative, structured, and challenging. We support veterans transitioning from military service with a variety of job options, confidential resources, educational information, and career guidance. You may choose to join our Veteran’s Team Member Network, a group of thousands who share an interest in veterans’ matters, and that promotes greater awareness and job development within the veteran community. To learn more about opportunities at our company, please visit wellsfargojobs.com/military. Let’s talk about turning your military experience into a great civilian career.

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