Bengaluru,

Overall Purpose: Responsible for supporting and maintaining a complex data network involving TCP/IP and related protocol connectivity for networks supporting AT&T customers in a 7x24 environment.

Key Roles and Responsibilities: Supports and maintains IPAG, VPLS and MetroE networks through alarm and ticket systems, change management systems, software and equipment upgrades, individual designed customized scripts, customer notifications, and business partner escalations. Provides real time in-depth analysis and trouble resolution of incidents associated with the Juniper, Cisco, and associated Operations Support Systems and Data Communications Network Technology platforms. Possesses understanding of Layer Two Switching concepts, VLAN configuration and troubleshooting, IEEE 802.3z Gigabit Ethernet Standard, and solid technical background on Cisco and Juniper MX Platforms. Requires a solid technical background in data communications, switches, and routers. Excellent communication and teamwork skills necessary to perform complex assignments, troubleshoot and maintain the network, and communicate and coordinate with internal and external teams. Provides tech troubleshooting and leadership to recover from the most complex network problems. May lead cross-functional teams on specific issues and/or projects. The position requires an operations/networking background combined with creative and independent thinking. This includes the ability to analyze complex circuit/networking issues and routing problems, an extensive knowledge in network design and maintenance, and an overall understanding of the Ethernet transport principles. Must be able to work multiple shifts (days, evenings, nights), weekends, and holidays in 7x24 environment. Job Contribution: Technical professional with some experience. Sound technical knowledge growing through application, expanding knowledge of ATT technologies.Overall Purpose: Responsible for supporting and maintaining a complex data network involving TCP/IP and related protocol connectivity for networks supporting AT&T customers in a 7x24 environment.

Key Roles and Responsibilities: Supports and maintains IPAG, VPLS and MetroE networks through alarm and ticket systems, change management systems, software and equipment upgrades, individual designed customized scripts, customer notifications, and business partner escalations. Provides real time in-depth analysis and trouble resolution of incidents associated with the Juniper, Cisco, and associated Operations Support Systems and Data Communications Network Technology platforms. Possesses understanding of Layer Two Switching concepts, VLAN configuration and troubleshooting, IEEE 802.3z Gigabit Ethernet Standard, and solid technical background on Cisco and Juniper MX Platforms. Requires a solid technical background in data communications, switches, and routers. Excellent communication and teamwork skills necessary to perform complex assignments, troubleshoot and maintain the network, and communicate and coordinate with internal and external teams. Provides tech troubleshooting and leadership to recover from the most complex network problems. May lead cross-functional teams on specific issues and/or projects. The position requires an operations/networking background combined with creative and independent thinking. This includes the ability to analyze complex circuit/networking issues and routing problems, an extensive knowledge in network design and maintenance, and an overall understanding of the Ethernet transport principles. Must be able to work multiple shifts (days, evenings, nights), weekends, and holidays in 7x24 environment. Job Contribution: Technical professional with some experience. Sound technical knowledge growing through application, expanding knowledge of ATT technologies.


Typically a BS degree in Math, Science or Engineering, Computer Sciences or Operations preferred or equivalent related network experience. Certifications: JNCIS or higher. Experience: 3+ years experience in a network operations environment. Technical Career Pathway (TCP) role.
Qualifications:
Required:
• 3-5 years network experience

Desired:
• BS, including Engineering, Computer Sciences, or other technical discipline
• CISCO and CCNA Certifications
• Knowledge of OSI Layer 3
• Technical writing skills
• Junos Certifications - JNCIS or higher
• Project Management skills
• Software Testing Skills


Bengaluru,

AT&T is bringing it all together for our customers, from revolutionary smartphones to next-generation TV services and sophisticated solutions for multi-national businesses.

For more than a century, we have consistently provided innovative, reliable, high-quality products and services and excellent customer care. Today, our mission is to connect people with their world, everywhere they live and work, and do it better than anyone else. We're fulfilling this vision by creating new solutions for consumers and businesses and by driving innovation in the communications and entertainment industry.

We're recognized as one of the leading worldwide providers of IP-based communications services to businesses. We also have the nation's most reliable 4G LTE network.* We also have the largest international coverage of any U.S. wireless carrier, offering the most phones that work in the most countries. AT&T operates the nation's largest Wi-Fi network** including more than 32,000 AT&T Wi-Fi Hot Spots at popular restaurants, hotels, bookstores and retailers, and provides access to nearly 1 million hotspots globally through roaming agreements.

AT&T U-verse is TV inspired by you. It's TV the way you want it, with tons of cool features and capabilities. AT&T is the only national TV service provider to offer a 100-percent IP-based television service. It's part of our "three-screen" integration strategy to deliver services across the three screens people rely on most - the mobile device, the PC and the TV.

As we continue to break new ground and deliver new solutions, we're focused on delivering the high-quality customer service that is our heritage.

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