Chandler, Arizona

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application. 

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels.

Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees.

Software Engineer Observability

At Wells Fargo, the Chief Technology Office (CTO) organization is leading technology transformation in a multi-cloud technology landscape by developing and delivering innovative products that delight our customers and speed to market banking products to our customers. As part of CTO, the Enterprise Application Observability Services Team is responsible for delivering innovative, scalable, stable, and secure products that provide deep business insight, operational insight, and predictive analysis. As a member of the team, you will be a key contributor to the development of products that provide full stack observability including application monitoring, logging, alerting, and visualization.
 
The Software Engineer will work with Line of Business Developers, Platform Engineers and SRE Partners to design, develop, and implement near real-time data streams, ingesting and enriching business and operational data from various sources across the organization as part of a new enterprise observability platform. 

The ideal applicant will have:

  • Demonstrated experience within the observability domain (i.e. Traces, Metrics, and Logs) in a diverse technology eco-system (i.e. multiple application languages, and cloud environments)
  • Subject matter expertise for distributed tracing, logging, and metric visualization using various Observability tools and frameworks (e.g. Elastic Stack, Grafana, Prometheus, etc) across a shared service platform
  • Ability to integrate with other operational data platforms and tools including Kafka, Splunk, etc.
  • Strong professional experience with other observability products such as AppDynamics, Elastic APM, Open Telemetry, ITRS Geneos, Datadog, NewRelic, Prometheus, Grafana,  Zipkin, etc.
  • Proven track-record of partnering with internal customers, architects, engineers, and other technical partners to gather requirements, understand existing systems, and develop value-added products/services
     


Required Qualifications

  • 5+ years of software engineering experience
  • 3 + years of development experience with one or more of the following: Java, Perl, Python, or C+



Desired Qualifications

  • An industry-standard technology certification
  • Strong verbal, written, and interpersonal communication skills
  • A BS/BA degree or higher
  • Agile experience
  • Ability to develop partnerships and collaborate with other business and functional areas
  • Strong analytical skills with high attention to detail and accuracy
  • 2 + years of experience with Elasticsearch development, integration or support
  • Experience with RESTful API calls



Other Desired Qualifications
  • 3+ years of experience building solutions involving logging, metrics, and traces to meet or exceed business requirements
  • Experience with site reliability engineering practices for monitoring, reporting, and visualization of service level objectives and key performance indicators.
  • Understanding of application tracing technologies and can work directly with development and platform support teams to enable these technologies, e.g. OpenTelemetry, Jaeger.
  • 2+ years working with configuration and monitoring experience with Grafana
  • Advanced experience with Kibana to include developing and manipulating Kibana for visualizations and analysis


Job Expectations

  • Ability to work on call as assigned



Disclaimer

    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.
    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.



Benefits Summary

Benefits
 

Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.

Chandler, Arizona

At Wells Fargo, we’ve been proudly supporting military veterans and their families for more than 170 years.

We value the leadership, discipline, and skills you’ve gained through your service to our country and recognize the contributions our veteran team members bring to the table. We’re so committed to hiring and retaining military veterans, veterans with disabilities, National Guard members, and Reservists that we’ve made it our goal is to employ 20,000 veterans by 2020.

As a Wells Fargo team member, you’ll find a work culture that is team-oriented, collaborative, structured, and challenging. We support veterans transitioning from military service with a variety of job options, confidential resources, educational information, and career guidance. You may choose to join our Veteran’s Team Member Network, a group of thousands who share an interest in veterans’ matters, and that promotes greater awareness and job development within the veteran community. To learn more about opportunities at our company, please visit wellsfargojobs.com/military. Let’s talk about turning your military experience into a great civilian career.

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