Los Angeles, California

Description

SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.

 

International Operations Business Director

Responsible for managing the overall implementation and management of the organization’s global operations through its multiple evolutions of growth and expansion.

Primary duties may include, but are not limited to:

  • Creates a strategic, systematic plan to improve operations and processes that create operational efficiencies and drive more savings.
  • Ensures International leadership has the US Anthem support it needs to run its operations smoothly.
  • Ensures a successful start, stabilization and continued operations of the Anthem International Operations (AIO)
  • Partnering with business towers (ie: Primarily business operations support functions, some IT application development, etc) to develop transition plans and make strategic decisions
  • Work with our supplier partners to secure rebadged FTE and/or training/transition support
  • Working with finance, the business towers and corporate support to stay within the business case budget
  • Ensuring Legato leadership has the US Anthem support it needs to run its operations smoothly.
  • Will facilitate the setup and operation of future global locations

Leadership Responsibilities:

  • Manage the Anthem International Operations (AIO) program from start up through completion and through scope and location expansion
  • Ensuring workstream leads are following through with planned deliverables to achieve timely goals that are tied to financial models.
  • Pulling in the necessary support from various departments to fill any gaps needed to fulfill a key milestone pertinent to the AIO and Legato
  • Engage suppliers and negotiate their support of our AIO ramp
  • Develop organizational capabilities that ensures Anthem serves its customers
  • Identify areas of risk, document them and take corrective steps, including timely escalation, to raise stakeholder awareness and drive risk mitigation action
  • Develop lessons learned and apply best practices to future locations and new business towers joining Legato
  • Create a strategic, systematic plan to improve operations and processes that create operational efficiencies and drive more savings
  • Identify and drive action for continuous improvement and cost efficiency
  • Ensuring staffing model supports current and future capacity planning needs, including both internal and external resources
  • Provide communication to stakeholders of program’s progress, issues and overall health

Qualifications

Requirements

  • Requires a BA/BS in a related field and minimum of 7 years experience in diverse roles such as Procurement, Vendor Management, Project Management, Global Delivery, and Operations; or any combination of education and experience, which would provide an equivalent background.

Preferred Qualifications

  • Master’s or other advanced degree
  • Strong communications skills, Excel skills for ramp plan management, PowerPoint skills with ability to present to leaders and influence decisions at all levels of the organization
  • Cross-functional perspective and experience with complex business issues and operations; end to end execution
  • Strong analytical and problem solving skills; tactical execution
  • Comfortable in a fast-paced, demanding, customer-first environment
  • Results-driven, high attention to detail and produces high quality work products

 

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

Los Angeles, California

If you are active-duty military, reserve, or a military veteran, we foster a welcoming environment that’s dedicated to honoring your service and helping you achieve your career goals. Veterans of Anthem — one of our Business Resource Groups — partners with our Talent Acquisition teams to maximize career offerings for you and your family members, striving to help you transition to civilian service and grow your career at the same time. 

Join Anthem's Military and Veteran Talent Network: https://anthemcareers.ttcportals.com/pages/military 

WE ARE HIRING

Anthem, Inc. is currently seeking military veterans and military spouses for a variety of open roles.  Our immediate needs include Support Technical Engineer, Lead Engineer, Developer, Systems Analyst, Network Data Specialist, and Provider Network Manager roles.  Whether you are looking to transition into an IT career or if you have experience under your belt in the Technology field, Anthem wants to have an impact on your career and professional growth by speaking with you about their career opportunities.

If you are interested in learning more, check out Anthem's current open positions to the right for more information and to apply today!

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