Ithaca, New York

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. Cornell requires that all faculty and staff members, regardless of their work location, disclose their vaccination status, and provide proof of vaccination if vaccinated, immediately upon hire. Cornell University's School of Continuing Education and Summer Sessions (SCE) dates back to 1876 and is dedicated to fulfilling Ezra Cornell's vision of an institution "where any person can find instruction in any study." By identifying programmatic needs and employing Cornell's resources and expertise, SCE provides high-quality learning opportunities to more than 6,200 traditional and non-traditional students from around the world each year, from college undergraduates to high school students, professionals, and retirees. Study options include Cornell's acclaimed Summer and Winter Sessions, Precollege Studies for High School Students, Part-time Study, and Professional Studies. SCE typically offers more than 700 credit and non-credit classes annually (on campus, off campus, and online), taught by more than 750 renowned Cornell faculty members, industry leaders, government officials, professionals, and distinguished scholars from other institutions. SCE generates more than $31 million in gross annual revenue. The student services administrative assistant position is part of SCE's high-functioning registrar and administrative teams and is the first point of contact for an incredibly diverse community of students, faculty, staff, and visitors. This individual must convey a welcoming and engaging presence - be prepared to listen, respond with care, and help problem-solve issues raised. Responds to student, faculty, and staff inquiries regarding relevant policies and procedures, enrollment, class, and faculty and course support. Supports registration and enrollment operations for Fall, Spring, Summer Sessions and Winter Sessions. Schedules student appointments, maintains detailed and organized student and student-related records, and identifies and supports students of concern. Assists with data collection, analysis, and reporting as needed to support SCE academic programs. Facilitates general administrative operations for SCE, including track and purchase office supplies, manage mail delivery and pickup, schedule meetings, assist with event coordination, and provide backup front-line support for all programs. The position reports to the Registrar with a dotted reporting line to the Senior Assistant to the Deans and Office Manager. SCE's programs and its organization are evolving to effectively contribute to the educational mission of Cornell and flexibility and openness to changes in responsibilities are essential characteristics for the person who fills the position. Occasional evening hours and limited travel may be required. Applicants interested in a hybrid flex-place arrangement should note this in their cover letter. Required Qualifications HS diploma with two to four years office experience or equivalent. Demonstrated excellence in the areas of customer service and communication skills. Ability to embrace diversity, work with customers with varying needs, and handle confidential and sensitive data with discretion are essential. Must be comfortable working in teams as well as independently in a fast-paced environment with frequent interruptions. Adaptability, reliability, strong organizational skills, accuracy, and attention to details are essential. Experience using Microsoft Office Suite is required. Preferred Qualifications Cornell experience is preferred. Working knowledge of PeopleSoft Student, Salesforce, Bookings, Canvas, Qualtrics or equivalent. Practical understanding of FERPA regulations and course and class structure. Familiarity with purchasing policies, e-SHOP, and I Want Docs. University Job Title: Student Services Asst III Job Family: Student Services Level: C Pay Rate Type: Hourly Company: Endowed Contact Name: Beth Beach Number of Openings: 1 Job Titles and Pay Ranges: To learn more about Cornell's non-union staff job titles and pay ranges, see Career Navigator . The final rate of pay for the successful candidate will be determined considering the following criteria: Prior relevant work or industry experience. Education level to the extent education is relevant to the position. Unique applicable skills. Current Employees: If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell. Online Submission Guidelines : Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by "dragging and dropping" them into the dropbox or by using the "upload" icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website. Employment Assistance: If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University's Department of Inclusion and Workforce Diversity at voice (607) 255-3976, fax (607) 255-7481, or email at owdi@cornell.edu . For general questions about the position or the application process, please contact the Recruiter listed in the job posting. Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also visit the office of Workforce Recruitment and Retention Monday - Friday between the hours of 8:30 a.m. - 4:30 p.m. to use a dedicated workstation to complete an online application. Notice to Applicants: Please read the required Notice to Applicants statement by clicking here . This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant. EEO Statement: Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement. 2021-10-04-07:00

Ithaca, New York

The Higher Education Recruitment Consortium (HERC) is a national nonprofit network of higher education and affiliated employers, committed to institutional collaboration, creating diverse workplaces, and assisting dual career couples. Searching for a job in higher ed? Our job board hosts over 30,000 faculty and staff jobs at workplaces that value diversity, equity, and inclusion. Set up your job seeker account today at: http://www.hercjobs.org For our member institutions, we offer recruitment and retention resources, vibrant regional networks, and a new online community of practice, HERConnect. All of our resources can help you advance inclusive excellence at your institution.

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