Broken Arrow, Oklahoma

This person interacts with existing customers, primarily by phone and email, to increase sales of the company's products and/or services by obtaining and up-selling orders, creating customer satisfaction and adding value to the customer's buying experience. Collaborates with outside sales to ensure goals are being met. Likely owns a book of accounts.

 

  • Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
  • Increases orders by suggesting related items, explaining features, and checks customer’s buying history.
  • Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
  • Identifies ways for continuous improvement of processes.
  • Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.
  • Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer’s promised delivery date.
  • Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.
  • Reports industry trends, competitive pricing and customer feedback to management.

EXPERIENCE:

  • Requires knowledge and experience in Sales and Sales Administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-3 years).
  • Familiar with Microsoft Office, and ability to perform basic computer skills.

 
EDUCATION:

  • Bachelors’ degree preferred

 
SKILLS/REQUIREMENTS:

  • Ability to perform multiple tasks simultaneously.
  • Ability to work in team environment.
  • Ability to communicate clearly, both verbally and in written form.
  • Attention to detail.
  • Ability to prospect and market concepts to existing and potentially new accounts.
  • Ability to take action and solve a range of problems that may be difficult, but are not typically complex.
  • Identifies and defines problems and possible solutions independently; chooses among existing solutions
  • Ability to work independently with general supervision.

Broken Arrow, Oklahoma

WESCO Distribution is a leader in industrial supply with an extensive offering of electrical, data communications, general maintenance, repair, and operations (MRO) and electrical OEM products. We are more than just an electrical distributor - we're a company of procurement specialists, helping customers lower supply chain costs and increase efficiency through LEAN Customer Value Creation (LCVC); and save energy with Green and Sustainability initiatives. Our network of branches delivers industrial supply products fast, and our vast catalog of supplier partners enables WESCO to be your one-stop shop for electrical and MRO products. As a Fortune 500 company our industrial supply solutions leverage our buying power and extensive procurement experience that leaders across a broad range of industries trust to deliver value, service, and results that exceed customer expectations.

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