Guest Relations Associate

Job ID




Service line

GWS Segment

Role type


Areas of Interest

Facilities Management


Hong Kong - '- - Hong Kong


To deliver excellent guest relations, beverage and catering service to both internal and external clients in a multinational financial institution.


•Provide beverage service to meeting attendees with warm greeting

•Maintain a high standard of cleanliness in the beverage pantry at all time

•Perform dish washing after meetings and events

•Perform equipment cleaning and up keeping

•Assist reception & event team to prepare and execute functions per event order

•Set up meeting room style with furniture and equipment according to business requirement

•Assemble food display, beverage station for meeting with breakfast, tea break, luncheon or cocktail event in formal catering setting

•Track and report beverage consumption

•Assist with audio visual equipment set up; connection for audio and video conferences

•Be a stand by person throughout meeting when required from business

•Take lead and delegate work tasks when ad hoc temporary catering staff are on site

•Report any client feedback

•Adhere to all workplace health and safety requirement

•Conduct regular floor inspection to ensure meeting rooms and general area are clean and tidy; furniture and audio-visual equipment are functional

•Liaise with vendor for equipment checking and repairing

•Responsible for forecasting and tracking pantry consumables; order in regular basis

•Perform stock taking of crockery and cutleries, meeting room support items

•Assist with staff pantry consumable tracking and ordering; items distribution

•Assist Guest Relations with any administrative duties or project work as required


• Strong organizational and time management skills

• Attention to detail

• Ability to work in a dynamic, fast paced environment

• Strong verbal and written communication skills

• Excellent customer service focus

• Food and Beverage experience in fine dining restaurant or five stars hotel

• Previous exposure in similar position within corporate sector is preferred

• Basic understanding on audio visual equipment

• Knowledge of MS office; Outlook, Word, Excel & Powerpoint

• Personality Characteristics
  • Team work driven, take initiative and self-starter
  • Enthusiastic and flexible
  • High level of integrity and professionalism
  • High standard of presentation and grooming


CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2020 revenue). The company has more than 100,000 employees serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services. Please visit our website at www.cbre.com .

We are in particular need of Building Maintenance Technicians and Maintenance Managers.  Folks that have current hands on experience with HVAC, refrigeration, plumbing, electrical, PLC’s, robotics, conveyor systems, carpentry, automation, controls and/or general maintenance.  And we need Managers that can direct these employees.  

We have job openings in many locations here in the US.  We offer a competitive salary and benefits including some matching 401K, vacation, etc.  All our jobs are full-time and permanent.