Jacksonville, Florida

Position Summary
The Senior Commercial Loan Closer will review and verify all applicable loan documentation needed for commercial real estate loans through the loan closing and funding process. The Senior Commercial Loan Closer will work closely with underwriters, sales associates, regional sales directors, and internal bank servicing units, as well as with customers and/or brokers, with minimal oversight from management.

Key Responsibilities and Duties
  • Managing client expectations relevant to documentation and timing of loan closings, while striving for excellent client experience through ongoing interactions with clients and building strong relationships by efficiently and professionally handling Commercial Real Estate loan closings.
  • Coordinate, organize, and verify documentation received from third parties, brokers, clients, title companies, closing agents, etc., necessary to close each loan.
  • Interface and identify all issues discovered during the due diligence phase of loan closing with the associated underwriters, sales associates, regional sales directors, and internal bank units as needed, and search for solutions and resolution.
  • Facilitate communication with title/closing agents, outside counsel and, if necessary, TIAA, FSB counsel to insure accurate documentation for all loan closings and verification of borrower or guarantor entity documentation.
  • Ensure compliance with all loan requirements, regulatory requirements, approval conditions, policies and procedures using prudent closing practices and proper documentation.
Educational Requirements
  • University (Degree) Preferred
Work Experience
  • 2+ Years Required; 3+ Years Preferred
Physical Requirements
  • Physical Requirements: Sedentary Work

Career Level

Required Qualifications:
  • 2 or more years of Commercial Real Estate closing experience

Preferred Qualifications:
  • Excellent verbal and written communications are an essential component of this position since this position interfaces routinely with both internal and external clients
  • Strong computer skills using a variety of database applications are essential skills for success in this position
  • Ability to perform multiple tasks for separate transactions accurately in a time critical environment and be able to work independently with minimal supervision
  • Self-starter needed to initiate contact and coordinate receipt of necessary information
  • Knowledge of commercial real estate and the required documentation associated with closing a variety of commercial mortgage loans, including Single-Tenant, Multi-Tenant and/or Multi-Family
  • Ability to initiate, organize, and interpret loan packages for multiple transactions simultaneously
  • In addition to multi-tasking, time sensitivities, and excellent communication skills, the individual must be capable of prioritizing tasks.
  • Work independently with the initiative and knowledge of when to ask for guidance yet is confident enough to exercise their authority or the acceptability of due diligence documents
  • Adaptability to change and the ability to work well in a fast paced growing environment
  • Strong software skills for database entry and Microsoft Office products
  • Strong analytical and problem solving skills

Potential Salary: $78,700.00 USD

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).


Company Overview

As a part of TIAA's Financial Solutions business, TIAA Bank, a division of TIAA, FSB, provides full-service, nationwide banking and lending services to consumer, commercial and institutional clients through a variety of channels, including online, its Florida-based financial centers and at other business offices throughout the country.

COVID-19 Vaccination

TIAA requires all U.S. employees to be fully vaccinated against COVID-19 and provide documentation of full vaccination, unless you qualify for an accommodation as determined by TIAA consistent with applicable law.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

Privacy Notices

For residents of California, please click here to access the TIAA CA Applicant Privacy Notice.

For residents of the EU / UK, please click here to access the EU / UK Pre-employment Notice.

For all other residents, click here to access the Applicant Privacy Notice.

Jacksonville, Florida

Build a career that makes an impact!

From retirement, to asset management, to banking, we have opportunities for you. At TIAA, you’ll do meaningful work helping clients pursue financial well-being. Here, your voice is heard and your ideas are welcome.

Passion for life, meet money for life!

Helping those who help others find confidence in retirement is our mission. Founded 100+ years ago to help teachers retire with dignity, our reach now extends well beyond education. We stand hand-in-hand with 5M+ clients to help fortify their money and ignite their dreams.

At TIAA, we know our people make the difference for our customers. That’s why we offer diverse career opportunities and rich programs and benefits to support their professional and personal needs.

We here at TIAA support our Veterans, and Veteran Spouses by providing a business resource group dedicated specifically for Active Military, Veterans, and their families!


Join a winning team that has been awarded for:

  • Top 50 Companies for Diversity 2020
  • Worlds Most Ethical Companies 2021
  • Best Companies for Latinas 2019
  • 100 Best Companies for Working Mothers 2019
  • Forbes Best Companies for Women 2018



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