Houston, Texas

POSITION PURPOSE

HomeDepot.com is an award-winning e-Commerce team that is blazing a trail of retail shopping innovation by leveraging cutting-edge technology with a relentless focus on customer service. We have been named one of the world's most innovative companies and we are on a mission to provide the best interconnected shopping experience to our consumers. This role will support Global Custom Commerce, a Home Depot company.  We're an online leader of custom blinds. You will be working on many exciting projects to improve the customer journey in a highly entrepreneurial environment.

Plays a critical role in the leadership of delivery excellence by developing and managing the processes which drive the analysis, design and development of learning courses. Gains Leadership team support to improve processes, standards, methods, tools, and competencies across the Learning organization by ensuring it
adheres to process changes, tools, templates, and methodologies derived as necessary for effectiveness and efficiency of the learning process. Holds Senior ISDs accountable for process adherence and project management of other ISDs and contractors.
Influences Leadership team to support the Learning vision and direction for THD. Supports the Leadership team with people and project management, driving accountability for the processes and projects accomplished by the teams.
MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
Manage processes, projects, and project teams which create and support Learning courses in support of the Learning. This includes quality assurance measures, archival procedures and management, coaching/mentoring of instructional design skill and process/tool understanding and application.
Establish, monitor and refine content development policies, processes, procedures, templates, and software toolsets collaborating with Learning Leadership and Learning associates to drive process improvement of business metrics.
Conduct and review training needs analysis to determine the impact of changing training needs for both development and delivery. Work with Learning Solutions Mangers to provide instructional design, performance consulting and cost effective solutions.
Participate in the planning, conducting, and reviewing of any training within the Department and help to assess training effectiveness through observation and quantitative analysis.
Selects, develops, and motivates team through daily interactions helping improve process, standards, and competencies across the Learning Organization through the partnership efforts with Learning Implementation Managers and Learning Solutions Managers and Field Execution Managers.
Performance management of ISDs including reviews, Individual Development Plans, and performance management.
Ensure projects are completed on or under budget.
NATURE AND SCOPE
Typically reports to Senior Director of Learning.
Responsible for managing multiple direct reports: assign and review work, train and write performance appraisals, screen, interview, and hire for open positions.
Hire contract labor, assign and review work, ensure contractor billing accuracy and expenses booked to correct project.
ENVIRONMENTAL JOB REQUIREMENTS
Environment:
Located in a comfortable indoor area. Any unpleasant condition
Travel:
Typically requires overnight travel less than 10% of the time.
Additional Environmental Job Requirements:
MINIMUM QUALIFICATIONS
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Additional Minimum Qualifications:

Education Required:

Years of Relevant Work Experience: 0 years
Physical Requirements:
Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).
Additional Qualifications:

Preferred Qualifications:

Knowledge, Skills, Abilities and Competencies:Excellent communicator, facilitator, coach and mentor with teaching capabilities.
Understanding of store structure and business operations.
Drives execution and delivers results.
Team leader as well as a team player and team builder.
Data driven, process aware, and customer focused.
Financial acumen - cost benefit anal

Houston, Texas

​When it was founded in 1978 by Bernie Marcus and Arthur Blank, The Home Depot began changing consumers’ perspectives about how they could care for and improve their homes. The Company created the “do-it-yourself” concept, spawning an entire industry that now spans the globe.

Today, The Home Depot® is the world's largest home improvement specialty retailer, with more than 2,200 retail stores in the United States (including Puerto Rico and the U.S. Virgin Islands), Canada, Mexico and China. The Home Depot’s stock is traded on the New York Stock Exchange (NYSE: HD) and is included in the Dow Jones industrial average and Standard & Poor's 500 index.

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