New York, New York

At HSBC, the health and well-being of our employees remains of utmost importance. Many of our roles are permitted to work from home (in states in which HSBC is licensed to operate) until further notice. Upon resumption of normal operations, this role may be performed at our New York, New York office.

As our Senior Corporate Relationship Manager of International Subsidiary Banking ("ISB") you will manage a portfolio of ISB customers, with accountability for sales, service, risk and operational delivery. You will be building relationships by identifying and meeting existing and prospective customer needs. To thrive in this job, you need experience working in a Commercial Banking environment in a credit capacity. You should also be familiar with a CRM tool and the technical and personal details it takes to manage many stakeholders through a complex decision-making process.

The ISB strategy is to provide consistent, in-depth and dedicated coverage across the HSBC network with the end goal to deepen our relationship with our clients. The ISB business is a significant contributor of revenue to Commercial Banking "CMB" and consists of a network of dedicated bankers across more than 50 countries managing over 35,000 subsidiary client relationships.

Operating in the world's largest economy, ISB in the United States plays a critical role in the firm's client coverage proposition. The team is acutely focused on client acquisition, delivering sustainable solutions, and maintaining the highest level of global standards.

Here's what you might expect on a typical day:
  • Develop effective strategies to manage customer relationships, anticipate customer needs and provide a superior quality service to position HSBC as the market leader in this segment
  • Keep abreast of external factors influencing international business e.g. economic, cultural, geographical, procedural and regulatory requirements
  • Take a proactive approach to client planning across the portfolio collaborating with product partners and senior management, as appropriate
  • Encourage and enable constructive cross-country and cross-business teamwork by demonstrating collaboration and matrix management in action and challenging actions and behaviors that are not consistent with HSBC's diversity policy and/or the best interests of the business and its customers


Qualifications

Employment eligibility to work with HSBC in the U.S. is required as the company will not pursue visa sponsorship for these positions

Please apply if you:
  • Have experience in managing commercial relationships with international needs
  • Excellent range of communication skills, including written, verbal, and the ability to deliver compelling presentations
  • Strong credit assessment skills, particularly with regard to more complex and structured facilities with an international dimension
  • Proven ability to deliver creative and flexible customer solutions.
As an HSBC employee, you will have access to tailored professional development opportunities and a competitive pay and benefits package. We work hard to ensure that our workplace is a diverse, inclusive and meritocratic environment and we have a strong commitment to sustainability. Our Employee Resource Groups (ERGs) play a central part in life at HSBC, including the development of our employees and our connection to the communities and customers we serve. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank for the future!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

New York, New York

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.

 

Whether you are looking for a first job or taking the next step in your career, we offer many ways for you to realise your ambitions. Come and work with us and you'll have opportunities to make connections all over the world and help build the bank for the future.

 

If you would like to notify the Diversity Recruitment team of your application or if you are simply interested in learning about opportunities at HSBC, please email diversity.recruiting@us.hsbc.com.

 

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