Dallas, Texas

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application. 

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels.

Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience. 

We are looking for an SRE with Full Stack Java Software Engineering experience who enjoys and thrives on solving complex problems through innovation impacting change at scale in a diverse environment.  You will join a focused team of SREs introducing and advancing SRE discipline across several hundred applications and multiple vertical lines of business supporting the entire firm. The team will drive technology transformation and adoption of SRE aligned enterprise capabilities and products, launch new tooling enablement, automate away complex issues and integrate with the latest technology. Site Reliability Engineers leverage their experience as software and systems engineers to ensure applications onboarded to SRE are available, have full stack observability, introduce continuous improvement through code and automation, provide operational insight through analytics, continuously test, are integrated with CI/D and work with application teams to ensure products and service we provide are always on.

This Site Reliability Engineer will be responsible for the following: 

  • Design and Implement Full Stack Java based custom tooling solutions aimed at automating and optimizing away toil. 
  • Instantiate Site Reliability Engineering practice at Wells Fargo EFT igniting the practice, principles, and culture leading by example. Assist in training skilled peer er and partnering with peer platform embedded SRE teams. 
  • Introduce enterprise capabilities, tools, and innovation improving availability in a multi-cloud ecosystem by evolving observability, monitoring, logging, dashboard visualization, CI/CD integration, continuous testing (performance, smoke, regression, functional, chaos) introduce continuous improvement, standardization/automation, capabilities to conduct destructive and resiliency testing
  • Evolve AIOPS, ChatOps, NoOps  introducing self healing and autonomic capabilities solving for complex operational and systemic issues with precision including building and training models, automating cognitive processes, leveraging Robotic Process Automation, Unified Communication, and AI/ML to improve availability of products we provide to customers
  • Automate key SRE metrics and IT Service Operations processes including customer impact, % availability of critical business flows, SLO/SLI adherence, error budget, automate incident process for IT Service Operations through data integrating with unified communications, alerting/notification systems, and evolve ChatOps to reduce time to recovery.
  • Share support responsibilities for critical applications and customer journeys onboarded to SRE including remediation of issues through Agile, conduct blameless post mortems, root cause analysis and introduce continuous improvement solving problems once and for all with the goal of no repeats.
  • Proven Technical Expertise with one or more of the following: 
  • Software Development: Java/J2EE, REST, Micro Services, Messaging Technologies like Kafka or MQ, JavaScript frameworks like React or Bootstrap, SQL 
  • OS and Platform - Linux; Cloud Technologies like PCF, AWS, GCP or Azure; Container platforms like Kubernetes 
  • Cl/CD and Automation: Jenkins, Gitlab, SonarQube, Artifactory, Ansible 
  • Observability and AIOPS: Grafana, Prometheus, ELK or SPLUNK, Jaeger or Zipkin, AppDynamics or Dynatrace or Geneos 

Experience in one or more of the following areas is desired:

  • AIOPS: Big Panda, Moogsoft, Artificial Intelligence (Al) and Machine Leaming (ML) Frameworks 
  • Operations Tools: ServiceNow, Remedy, IBM Netcool 
  • Data/Data Structures: SQL, Oracle, DB2, Mongo, Hadoop, Cloudera, Spank, Teradata 
  • Testing: Gremlin, Chaos Monkey, Selenium, jmeter, Blazemeter 
  • Capacity Management: Turbonomics, BMC Truesight, Geneos. RWF – Please note that “RWF” is an identifier for internal recruiting purposes only and has no connection to the nature or responsibilities of the job.
     


Required Qualifications

  • 7+ years of software engineering experience
  • 3+ years of scripting and automation experience
  • 5+ years of scripting and automation experience



Desired Qualifications

  • An industry-standard technology certification
  • Strong verbal, written, and interpersonal communication skills
  • Incident Management System experience
  • Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders
  • Excellent verbal, written, and interpersonal communication skills
  • Knowledge and understanding of Configuration Management Tools
  • Experience with Agile Scrum (Daily Standup, Sprint Planning and Sprint Retrospective meetings) and Kanban
  • Experience with Ansible automation tool



Other Desired Qualifications
  • An industry-standard technology certification 
  • Willingness to work on-site at stated location on the job opening when requested


Job Expectations

  • Ability to travel up to 10% of the time
  • Ability to work outside of regular business hours



Street Address

MN-Minneapolis: 255 2nd Ave S - Minneapolis, MN
AZ-Chandler: 2600 S Price Rd - Chandler, AZ
NY-New York: 100 Park Ave - New York, NY
CA-Concord: 1755 Grant Street - Concord, CA
TX-DAL-Downtown Dallas: 1445 Ross Ave - Dallas, TX
NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC
NC-Raleigh: 1100 Corporate Center Dr - Raleigh, NC



Disclaimer

    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.
    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.



Benefits Summary

Benefits
 

Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.

Dallas, Texas

At Wells Fargo, we’ve been proudly supporting military veterans and their families for more than 170 years.

We value the leadership, discipline, and skills you’ve gained through your service to our country and recognize the contributions our veteran team members bring to the table. We’re so committed to hiring and retaining military veterans, veterans with disabilities, National Guard members, and Reservists that we’ve made it our goal is to employ 20,000 veterans by 2020.

As a Wells Fargo team member, you’ll find a work culture that is team-oriented, collaborative, structured, and challenging. We support veterans transitioning from military service with a variety of job options, confidential resources, educational information, and career guidance. You may choose to join our Veteran’s Team Member Network, a group of thousands who share an interest in veterans’ matters, and that promotes greater awareness and job development within the veteran community. To learn more about opportunities at our company, please visit wellsfargojobs.com/military. Let’s talk about turning your military experience into a great civilian career.

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