, Illinois

Description

SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision.  At Beacon Health Options, a proud member of the Anthem, Inc. family of companies, it’s a powerful combination.  It’s the foundation upon which we’re creating greater access to care for our members, greater value for our customers and greater health for our communities. Join us and together we will drive the future of health care.

 

For more than 30 years, Beacon Health Options has changed the way people live with behavioral health conditions. Today, we are the undisputed leader in behavioral health management, serving 37 million people across all 50 states. At Beacon, our mission is to help people live their lives to the fullest potential. Beacon offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and depression, and insightful analytics to improve the delivery of care.

 

Position: Behavioral Health Triage EAP Consultant I
**Location: 3101 Wilson Blvd Arlington, VA**
Shift: Monday - Friday 11am - 7:30pm

*Shifts beginning after 12pm are eligible to receive a shift differential

 

The Behavioral Health Triage EAP Consultant I is responsible for providing assistance, services, resources, referrals, and consultation on various Employee Assistance Programs and work/life issues to support our Military One Source contract. Military One Source offers all active-duty service members and their family non-medical counseling services free of charge, such as stress management, decision making, communication, grief, blended-family issues, and parenting-skills.

This is a telephonic role that is part of a 24/7 call center department, incumbents should expect to take a high volume of calls and meet contract performance guarantees. Primary duties may include, but are not limited to:

  • Conducts comprehensive assessments of user’s need for core EAP and work/life services, such as childcare, parenting, eldercare, education, general research, short-term problem resolution, legal, financial, employment assistance, emotional well-being, relationships and communication, health and wellness, work issues and other specialty and add-on services.
  • Deescalates callers, navigates resources, resolves complex concerns, assesses, and takes action in crisis situations.
  • Identifies high-risk cases and responds as indicated under the direction of management.
  • Documents cases into the system.
  • Performs follow up calls and reporting as necessary.
  • Monitors research, referrals, and additional materials sent to users/customers.
  • May work on special projects based on business needs.

Qualifications

Requires:

  • Education & Experience: Masters degree in Social Work, Counseling, Psychology, or other Mental Health field required; 1 - 3 years of clinical or healthcare work experience required; or any combination of education and experience which would provide an equivalent background

 

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

, Illinois

If you are active-duty military, reserve, or a military veteran, we foster a welcoming environment that’s dedicated to honoring your service and helping you achieve your career goals. Veterans of Anthem — one of our Business Resource Groups — partners with our Talent Acquisition teams to maximize career offerings for you and your family members, striving to help you transition to civilian service and grow your career at the same time. 

Join Anthem's Military and Veteran Talent Network: https://anthemcareers.ttcportals.com/pages/military 

WE ARE HIRING

Anthem, Inc. is currently seeking military veterans and military spouses for a variety of open roles.  Our immediate needs include Support Technical Engineer, Lead Engineer, Developer, Systems Analyst, Network Data Specialist, and Provider Network Manager roles.  Whether you are looking to transition into an IT career or if you have experience under your belt in the Technology field, Anthem wants to have an impact on your career and professional growth by speaking with you about their career opportunities.

If you are interested in learning more, check out Anthem's current open positions to the right for more information and to apply today!

Not sure where to start?  Send RecruitMilitary Success Manager, Taylor Groves, your questions at taylor.groves@recruitmilitary.com