Boston, Massachusetts

The Opportunity

Teladoc Health is transforming how people access and experience healthcare. Recognized as the world leader in virtual care, we are partnering with over a thousand clients to serve hundreds of thousands (soon millions!) of people living with chronic conditions every day. Teladoc Health offers a whole person virtual care platform that empowers all people everywhere to live their healthiest lives by transforminghealthcareexperience, from acute and primary care to chronic care, mental health, and specialty care. Our team of data scientists aggregate and interpret substantial amounts of health data and information to create actionable, personalized, andtimelyhealth signals for our members. This approach delivers better clinical and financial outcomes while creating a different and better healthcare experience for people everywhere.

At Teladoc Health,we'retransforming thehealth care experience.We'relooking for strategic, user-centric, data-driven product managers to help lead and build world-class products line for our members,providers,and clients.

In this role,you'llconnect deeply with our users and translate their needs into our next generation of features and services.You'llshepherd the end-to-end experience that supports members in their health journey, and lead teams through every phase of the product process.You'llhave the benefit of joining in a period of astronomical growth and the opportunity to positivelyimpactthe lives of millions of people globally.

Ifyou'reour ideal candidate, you have a 5+ yeartrack recordof hands-on, user-focused product management experience developing mobile and web products that delight users and drive measurable user outcomes within the healthcare industry. Your products have directly contributed revenue to the B2C or B2B2C businesses whereyou'veworked. You have built and launched new products from scratch and thrive on the challenge of finding product-market fit. You love solving new, high-impact challenges, and you bring passion, empathy, creativity and analytical insight to your work, yourteam,and your company.

Responsibilities

This is a highly-collaborative, extremely fast-paced, innovative environment whereyou'llfind your excitement building asyou'reboth challenged andgratifiedby progress, every day.
  • Lead Product Management on a cross-functional team consisting of product management, engineering, design, data science, clinicians,operations,and marketing
  • Use customer feedback, market trends, business initiatives, and data analysis to inform product innovation and roadmaps
  • Create clear,conciseproduct briefs and PRDs supported by market research, field input, user research and product data
  • Collaborate closely with engineers, designers, clinical experts, data scientists, and other PMs to build new feature sets and enhance existing ones
  • Communicate progress on initiatives to various levels of the organization, including progress against goals and key product metrics
  • Identifyand manage project risks and issues, includingappropriate escalationto Executives as needed
  • Keep stakeholders involved by gathering input and communicating progress; demo andprovideupdates on new functionality and upcoming plans internally
  • Foster an environment that enables your cross-functional team to innovate, ask questions, learnquickly,and deliver extraordinary results
  • Participate in a culture of learning and growing
Candidate Profile
  • 5+ years Product Management experience in cross-functional, agile product team
  • The experience and insight to know what it takes to make a product development team hum, with specific examples of ways in whichyou'veled successful teams
  • Excellent written, presentation, and verbal communication skills. Exceptional project management skills, with superb attention to detail
  • The flexibility to quickly adapt and produce in a rapidly changing environment, meeting aggressive product launch schedules
  • Track record working in high-growth environments, and a comfort level with the pace of change and level of ambiguity that accompanies this
  • Ability to work independently. Self-starter, can-do attitude, ability to multitask andprioritizecomplex projects
Open Roles

Here are a fewteams that are hiring(there might be more!). See if any of theseprofilesalign with your interests.
  • Integrated Consumer Experience-We integrate and enhance complex consumer experiences across Teladoc's products and services through user testing, data analysis, human centered design, and a strong understanding of our products, features, and consumer experience flows.
    • Requirements: Healthcare, AB testing, B2B2C/B2C experience
  • Health Plans -Developing telehealth product solutions that are tailored to meet the needs of health plan customers with a commercial population.
    • Requirements: Healthcare, Prior Health plan experience in product, sales or provider contracting, presenting/leading external meetings with health plan and clinical leadership
  • Government-We design,develop,and integrate Teladoc's products and services specificallyto meet the population and regulatory requirements for Medicare,Medicaid,and ACA.
    • Requirements: Knowledge of Medicaid, Medicare Advantage, Medicare Supplemental, and MA Part D and products marketplace and concepts
  • Product Partnerships-Weexpand theproducts and services availabletoour membersbydevelopinginnovativeco-development andintegrationcollaborationswithexternalpartners.
    • Requirements: Healthcare, 0-1 greenfield product experience, implementation experience
  • Mental Health - We manage the Mental Health product line with a focus onextending access to quality mental health care.We are focused on improvingconsumerexperience, extending clinical services, and meeting individual market needs.
    • Requirements: Healthcare, Building high volume, engaging consumer experiences (web and mobile), technical product experience
  • Why Join Teladoc Health?

    A NewCategoryin Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.

    Our Work Truly Matters:Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomesacross the full continuum of care, at every stage in a person's health journey.

    Make an Impact:In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.

    Focus on PEOPLE: Teladoc Health has been recognized as a top employerby numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.

    Diversity and Inclusion:At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.

    Growth and Innovation: We've already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.

    As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion,color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization,medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy (including breastfeeding - we have a mother's room in both our offices).In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

    Boston, Massachusetts

     

    Build the future of healthcare with us. 

    Join a team working together to create some of the most innovative healthcare experiences in the world!

     

    Teladoc Health is on a mission to empower all people everywhere to live healthier lives by transforming the healthcare experience. Recognized as the world leader in whole-person virtual care, Teladoc Health addresses the full spectrum of health and well-being — powered by human expertise, advanced technology and insights—to deliver improved clinical outcomes at scale. Serving more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages extensive expertise and data-driven insights to meet the growing healthcare needs of consumers and healthcare professionals.

     

    A mission that matters

    Empowering people everywhere to live their healthiest lives is at the core of our business. Now that’s work you can be proud of.

    Respect for diverse voices

    Our commitment to Diversity, Equity and Inclusion helps us learn from each other, lift up our communities, and reflect the needs of the people we serve.

    A culture you can thrive in

    Our company is built on innovation, collaboration, compassion, inclusivity, drive—and the many personalities that make it all possible.

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