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Job Summary
The Medial Assistant will travel up to 70% of the time to clinic locations nationwide to support Rapid Site Deployment (RSD). Assist in coordinating shipping of clinic supplies with internal and external partners to ensure successful events through to completion and transition on-going activities to permanent operational teams. Works with patients and providers to provide exemplary customer service by performing routine front and back office duties, to include phones, data entry, and assisting in the examination process of patients under the direction of a physician. Interviews patients, measures vital signs and records information on patients' charts, draws and collects blood samples from patients, prepares specimens for laboratory analysis, and conducts a variety of diagnostic tests.


Essential Duties and Responsibilities:
  • Performs routine procedures to obtain claimant’s medical history, record vital signs and complete lab requisitions
  • Performs standard diagnostic procedures accurately, efficiently, and with the highest quality including but not limited to: 12-lead electrocardiograms, proficient venipuncture, and preparation of lab specimens for laboratory courier, pulmonary function test (PFTs), arterial flow Doppler studies, and other clinical diagnostic studies assigned to meet the needs of the organization
  • Performs housekeeping functions such as: changing exam room table paper, upkeep of cleanliness of the entire office (exam rooms, bathrooms, waiting area, front office, lab room, etc.), ensuring all equipment is clean and presentable
  • Chaperone during examinations as required
  • If fluent in other languages, assist claimants and providers with translation of questionnaire forms or during evaluation, as necessary
  • Responsible for front office duties such as: answering telephones, preparing schedules and confirming appointments, data entry (e.g., referral contracts, post appointment information, review of computerized worksheets manually completed by claimants), filing and inventory including set-up of workstations and computers, troubleshooting computer/internet issues and coordinating with shipping vendors
  • Reviews and edit reports for accuracy (e.g., accuracy in context, grammar, spelling, consistency, etc.) prior to submission to physicians for final review and approval in proprietary software application. Accomplished through review of computerized worksheets, doctor’s notes, and verifying information through dialogue with physician
  • Assists in the retrieval of diagnostic tests for scanning into propriety software application
  • Partners with operational teams and assists in provisioning of medical records
  • Works with providers and operational teams to ensure reports are submitted timely and accurately
  • Assist in the preparation and delivery of reports for all lines of business
  • Responsible for administrative duties on-site including completion of expense reports in a timely manner following company policy
  • Other duties as assigned to meet the needs of the organization
Competencies:
  • Ability to travel nationwide up to 70%
  • High attention to detail and ability to identify mistakes or inconsistencies in medical reports and clinical diagnostic tests
  • Excellent verbal and written communication skills
  • Knowledge of medical terminology and its applications
  • Working knowledge of EMR and MS Office Suite software applications
  • Ability to organize plan and coordinate multiple tasks with a high sense of urgency and follow-through
  • Ability to work both in a team environment as well as independently
  • Exceptional customer service skills to enhance the interaction with the providers, operational teams and clients
  • Ability to demonstrate an understanding of applicable policies and procedures ensuring a healthy and safe working environment



    Education and/or Experience: (includes certificate & licenses):
  • Medical Assistant Certification/Registration and/or military equivalent or meet state requirements

    This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time.

    QTC Management Inc. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, people with disabilities protected under law, and protected veteran status.

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QTC, a Leidos company, is the largest provider of disability and occupational health examination services. Our more than 35-year history has been marked by a focus on delivering high quality, technology-driven, exam solutions for our clients. QTC applies a customized, systematic operational workflow to administer evaluations, supported by innovative technology that achieves extraordinary quality, timeliness, and customer service goals. We apply a customized, systematic operational workflow to administer independent medical examinations and associated services. This workflow is supported by secure information technology and achieves extraordinary quality, timeliness, cost-effectiveness, and customer service goals. We believe in efficiency which is why our business is based on a one-stop-shop approach. QTC’s proprietary technology automates the examination workflow and provides clients with real-time access to case information, tracking, and reporting. Our network is supported by more than 1,000 experienced clinical, corporate and operational associates, and more than 90 clinic locations that include physicians, registered nurses, licensed vocational nurses, medical assistants, phlebotomists, radiographic technology technicians, and various ancillary support personnel.